Lexus of Arlington

GX 460 I had certain requests on a particular vehicle and Marcin and the guys delivered, price was as discussed and they were great to work with. My wife an I had certain requests on a particular vehicle and Marcin and the guys delivered, price was as discussed and they were great to work with. My wife and I would recommend them. More

First time SUV customer I was in the market for an SUV for the first time. Our first visit to test drive different vehicles was very pleasant. Did not feel any pressure as i I was in the market for an SUV for the first time. Our first visit to test drive different vehicles was very pleasant. Did not feel any pressure as is common in traditional dealerships. Sales manager Alex was very polite & professional. Took a few days to decide what model was suitable. Went back with an appointment and closed the deal on a low miles RX 350 Negotiations were not stressful and took just a few hours to complete the paperwork. Service Manager gave an overview of the SUV’s features and technical settings. Overall a good experience. Do recommend. More

Confidence Kept me informed while working on my car. Very comfortable lounge area. I was able to get some work done. I will use them in the future. Kept me informed while working on my car. Very comfortable lounge area. I was able to get some work done. I will use them in the future. More

Very professional from start to finish! Thank you Arlington Lexus for giving me the best new customer experience ever! From the moment I pulled into the service bay until my car was comp Thank you Arlington Lexus for giving me the best new customer experience ever! From the moment I pulled into the service bay until my car was completed, every employee along the way was courteous, professional and extremely efficient. More

Excellent Explained well what is being done for the 5000 service, nice and polite. Dealership has very comfortable waiting area and service was done on reasonab Explained well what is being done for the 5000 service, nice and polite. Dealership has very comfortable waiting area and service was done on reasonable time. More

90,000 mile service Our service was great due in no small part to James Sprandel who was professional and a pleasure to work with. Jim was helpful and kept in contact wi Our service was great due in no small part to James Sprandel who was professional and a pleasure to work with. Jim was helpful and kept in contact with us through the process. More

NX300 purchase We were very pleased with our NX300 purchase at Lexus of Arlington. The staff we dealt with was very pleasant & helpful. I would definitely recommen We were very pleased with our NX300 purchase at Lexus of Arlington. The staff we dealt with was very pleasant & helpful. I would definitely recommend them. More

Service OK but service amenities broke. Service was fine after the standard upsale but they tout how nice the service waiting area is an all the stuff you can do do but 3 times in row over Service was fine after the standard upsale but they tout how nice the service waiting area is an all the stuff you can do do but 3 times in row over 6 month I go with the kids to play and games are still broke or simulators not working. Also could not use coupon that was 1 day experied yet I get another one 3 days after service. Service is fine but not worth the drive to go out of my way. More

Lexus service oil change and tire rotation Everyone is very polite and very professional. It is a pleasant experience to have my car serviced at this dealership. Tim Webb is my service consulta Everyone is very polite and very professional. It is a pleasant experience to have my car serviced at this dealership. Tim Webb is my service consultant; he is very thoughtful and is a pleasure to work with. Bobbi E. More

My service experience with Arlington Lexus. I was in Arlington Lexus for recall with RX 350. Very professional service. I been lucky to have high quality of customer service from Arlington Lex I was in Arlington Lexus for recall with RX 350. Very professional service. I been lucky to have high quality of customer service from Arlington Lexus representative .Thanks. More