Lexus of Arlington

Service received Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised More

Efficient, courteous, thorough, comfortable My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lex My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lexus knows how to treat and keep their customers. More

Service Maintenance Invoice lists details: they listed all items they charged it but they didn’t do anything. I checked my cabin air filter they didn’t change it. It’s ol Invoice lists details: they listed all items they charged it but they didn’t do anything. I checked my cabin air filter they didn’t change it. It’s old one in side my car. They want us to pay and they don’t do any better service. How can we trust this ARLINGTON dealership. I felt the same with my oil filter they didn’t change it. More

Great service As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. More

BEST LUXURY CAR DEALERSHIP IN CHICAGOLAND Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was introduced to Jamie Brown by my first sales agent, Jim Cooper, the test drive, communications to finalize the deal to the day of purchase, I felt I was provided excellent service by people who valued me as a customer. The orientation to the car by Terry Krawczyk was concise, thorough and quite enjoyable especially in the spacious and soothing area for car delivery. I have to mention the major factor contributing to decision to getting my second car from this dealership is the superb service I've received over the years from service advisor, Haresh Trivedi as well as from my first sales agent, Jim Cooper who continued to help me well beyond after my first car purchase. With the commitment to service and professionalisn of the people who took care of me, I know that I am getting great value for my money. Thank you so much Jamie, Jim, Terry, Haresh and everyone else who facilitated the purchase of my new car. More

Excellent service as usual Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key that I couldn’t retrieve that get stuck in the ashtray door. Ryan was professional and accommodating. Overall, great service. More

Service is great, easy to get a loaner. Must also stop in on the numerous massage chairs. The m was very nice to work with. is great, easy to get a loaner. Must also stop in on the numerous massage chairs. The m was very nice to work with. More

The service rep. Jose is very professional and friendly. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. More

Excellent Service Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. More

Service appointment, quick & awesome place to hang Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the t Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the time go by quick. More