
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Great service As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. More
BEST LUXURY CAR DEALERSHIP IN CHICAGOLAND Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was introduced to Jamie Brown by my first sales agent, Jim Cooper, the test drive, communications to finalize the deal to the day of purchase, I felt I was provided excellent service by people who valued me as a customer. The orientation to the car by Terry Krawczyk was concise, thorough and quite enjoyable especially in the spacious and soothing area for car delivery. I have to mention the major factor contributing to decision to getting my second car from this dealership is the superb service I've received over the years from service advisor, Haresh Trivedi as well as from my first sales agent, Jim Cooper who continued to help me well beyond after my first car purchase. With the commitment to service and professionalisn of the people who took care of me, I know that I am getting great value for my money. Thank you so much Jamie, Jim, Terry, Haresh and everyone else who facilitated the purchase of my new car. More
Excellent service as usual Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key that I couldn’t retrieve that get stuck in the ashtray door. Ryan was professional and accommodating. Overall, great service. More
The service rep. Jose is very professional and friendly. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. More
Excellent Service Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. More
Service appointment, quick & awesome place to hang Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the t Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the time go by quick. More
Long time satisfied customer I have used this dealership for the last 14 years and I have nothing but good things to say about the whole experience. Great customer focus across th I have used this dealership for the last 14 years and I have nothing but good things to say about the whole experience. Great customer focus across the entire spectrum of service. Very happy with everything they do. More
Easy Transaction Easy transaction with agent, managers and financing department. The best dealership so far based on my experience here. Other dealers are in it just t Easy transaction with agent, managers and financing department. The best dealership so far based on my experience here. Other dealers are in it just to make a sale, that’s not the case of Arlington Lexus. They build relationships so your car buying experience won’t be a painful one. I would definitely recommend this dealer to my fiends and family. More
Service Tim Web is excellent when you get there and he goes over everything & explains if there is anything additional that he senses has to be taken care of. Tim Web is excellent when you get there and he goes over everything & explains if there is anything additional that he senses has to be taken care of. More