
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
Love this place. Every time I come here everyone is so friendly and accommodating. There are so many amenities, I never mind having to get my car serviced. Every time I come here everyone is so friendly and accommodating. There are so many amenities, I never mind having to get my car serviced. More
Purchased new lexus Alex Castro was great, I told him the features I wanted and he found me options in his inventory. He was great to work with and I am very happy with m Alex Castro was great, I told him the features I wanted and he found me options in his inventory. He was great to work with and I am very happy with my new car! More
Excellent service They did a good job on my nx200. Jose was very professional and took care of everything while we were sitting in the waiting area, drinking coffee an They did a good job on my nx200. Jose was very professional and took care of everything while we were sitting in the waiting area, drinking coffee and watching the world cup game. More
Great service! Tim, the senior consultant is very knowledgeable and explained to me clearly and gave reasonable suggestions. I’m happy with the whole time there and Tim, the senior consultant is very knowledgeable and explained to me clearly and gave reasonable suggestions. I’m happy with the whole time there and the service. More
Last Min oil change Jim kindly squeezed me in last minute before a holiday. He was more than accommodating and honest about how long it would take. Very genuine person th Jim kindly squeezed me in last minute before a holiday. He was more than accommodating and honest about how long it would take. Very genuine person that took the time to explain options and give feedback. Of all the visits over the years, this was the best. More
Awesome service . Deserves a 15 out of 10! I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and being professional. I have been using them for 11+ years now and have everything to say good . They keep in touch with updates, different options and are prompt . One word this dealership is “Awesome” - it has to be true since the “Guru “ said it. :) More
Excellent care of me & my car 45000 mile servicing. Relayed brake problem and after checking them it was recommended that I replace front & back brakes. Lo & behold the problem is 45000 mile servicing. Relayed brake problem and after checking them it was recommended that I replace front & back brakes. Lo & behold the problem is solved. My service rep, Haresh was wonderful. I’ve been taking my cars to Arlington LEXUS for the past 15+ years. I don’t think there is anything they wouldn’t do to make a customer happy. More
Perg Valve I got into my car on Friday and the check engine light was on. I drove to this Lexus dealer and had it looked at. I was greeted by Rob, a member of th I got into my car on Friday and the check engine light was on. I drove to this Lexus dealer and had it looked at. I was greeted by Rob, a member of the service department. He took my car and looked at it in a timely manner. Turns out the perg valve went bad. Without any questions asked Rob offered me a loaner with an iPass. I drive 400 miles a week to work, so I greatly appreciated the offer. They didn’t have the part in stock so it took 6 days for the part to come in and for my vehicle to be completed. The service by Rob was fantastic! He was able to work around my schedule when dropping the loaner and picking up my car. My only complaint is that I found a few random black marks on the seats of my car. They did come off with water but they weren’t there prior to me dropping the car off. More
Great Service The team at Arlington Lexus was an absolute pleasure to work with. If anyone that I know is in need of a new vehicle car I will let them know where to The team at Arlington Lexus was an absolute pleasure to work with. If anyone that I know is in need of a new vehicle car I will let them know where to look. More
Safety Recall Great service, and very friendly people. It was a pleasure to be there, and I would like to recommend this dealership to everyone. Thank Great service, and very friendly people. It was a pleasure to be there, and I would like to recommend this dealership to everyone. Thank you More