Lexus of Arlington

Excellent service They did a good job on my nx200. Jose was very professional and took care of everything while we were sitting in the waiting area, drinking coffee an They did a good job on my nx200. Jose was very professional and took care of everything while we were sitting in the waiting area, drinking coffee and watching the world cup game. More

Great service! Tim, the senior consultant is very knowledgeable and explained to me clearly and gave reasonable suggestions. I’m happy with the whole time there and Tim, the senior consultant is very knowledgeable and explained to me clearly and gave reasonable suggestions. I’m happy with the whole time there and the service. More

Last Min oil change Jim kindly squeezed me in last minute before a holiday. He was more than accommodating and honest about how long it would take. Very genuine person th Jim kindly squeezed me in last minute before a holiday. He was more than accommodating and honest about how long it would take. Very genuine person that took the time to explain options and give feedback. Of all the visits over the years, this was the best. More

Awesome service . Deserves a 15 out of 10! I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and being professional. I have been using them for 11+ years now and have everything to say good . They keep in touch with updates, different options and are prompt . One word this dealership is “Awesome” - it has to be true since the “Guru “ said it. :) More

Excellent care of me & my car 45000 mile servicing. Relayed brake problem and after checking them it was recommended that I replace front & back brakes. Lo & behold the problem is 45000 mile servicing. Relayed brake problem and after checking them it was recommended that I replace front & back brakes. Lo & behold the problem is solved. My service rep, Haresh was wonderful. I’ve been taking my cars to Arlington LEXUS for the past 15+ years. I don’t think there is anything they wouldn’t do to make a customer happy. More

Perg Valve I got into my car on Friday and the check engine light was on. I drove to this Lexus dealer and had it looked at. I was greeted by Rob, a member of th I got into my car on Friday and the check engine light was on. I drove to this Lexus dealer and had it looked at. I was greeted by Rob, a member of the service department. He took my car and looked at it in a timely manner. Turns out the perg valve went bad. Without any questions asked Rob offered me a loaner with an iPass. I drive 400 miles a week to work, so I greatly appreciated the offer. They didn’t have the part in stock so it took 6 days for the part to come in and for my vehicle to be completed. The service by Rob was fantastic! He was able to work around my schedule when dropping the loaner and picking up my car. My only complaint is that I found a few random black marks on the seats of my car. They did come off with water but they weren’t there prior to me dropping the car off. More

Great Service The team at Arlington Lexus was an absolute pleasure to work with. If anyone that I know is in need of a new vehicle car I will let them know where to The team at Arlington Lexus was an absolute pleasure to work with. If anyone that I know is in need of a new vehicle car I will let them know where to look. More

Safety Recall Great service, and very friendly people. It was a pleasure to be there, and I would like to recommend this dealership to everyone. Thank Great service, and very friendly people. It was a pleasure to be there, and I would like to recommend this dealership to everyone. Thank you More

Service received Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised More

Efficient, courteous, thorough, comfortable My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lex My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lexus knows how to treat and keep their customers. More