Lexus of Arlington

Oil Change I was able to make the same day appt when I called in for my oil change and had a car was too. While I was there I was able to relax in the hydro mass I was able to make the same day appt when I called in for my oil change and had a car was too. While I was there I was able to relax in the hydro massage chair. I didn’t want to leave. More

Great service Modern and clean facility. Nice waiting area. Great service staff and service. Mr Webb is very helpful. Would definitely come back for other servic Modern and clean facility. Nice waiting area. Great service staff and service. Mr Webb is very helpful. Would definitely come back for other services. Thank you! More

Great Salesman - “Raj” Raj was good at listening and working with me. I am a difficult customer looking for value and not in a hurry. He was eager to assist but not necessa Raj was good at listening and working with me. I am a difficult customer looking for value and not in a hurry. He was eager to assist but not necessarily interested in only if it was a quick sale. He stayed with me and in regular contact until he found what I was looking for. Among other things, he went above and beyond, I.e. he came in on his day off. I appreciated it. Most importantly Raj is a nice person and straight forward. Definitely, set this dealership apart from the others I had been in contact with. I have been a Lexus owner for many years. We have several in the family. I will do business with him again. More

Service Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship becau Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship because they have the best amenities. More

Great service always! I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfor I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfortable as well as informed with what to expect from service and auto. Great Job Harresh & Arlingron Lexus More

Routine Scheduled Service Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to p Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to pick up vehicle later that day, We received a call from Rob while at lunch stating the vehicle was finished. Vehicle was washed and looked great!! Awesome service staff.....thanks!! More

Oil change Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. More

Great deal and awesome place! Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might consider buying there again. More

Recall service Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and pro Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and problem solved! More

New purchase made easy I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal wi I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal with. I just purchased my 4th Lexus and it is because he listens to what his customers want. A happy customer is a returning customer!! I love my new nx hybrid. More