Lexus of Arlington

Great Salesman - “Raj” Raj was good at listening and working with me. I am a difficult customer looking for value and not in a hurry. He was eager to assist but not necessa Raj was good at listening and working with me. I am a difficult customer looking for value and not in a hurry. He was eager to assist but not necessarily interested in only if it was a quick sale. He stayed with me and in regular contact until he found what I was looking for. Among other things, he went above and beyond, I.e. he came in on his day off. I appreciated it. Most importantly Raj is a nice person and straight forward. Definitely, set this dealership apart from the others I had been in contact with. I have been a Lexus owner for many years. We have several in the family. I will do business with him again. More

Service Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship becau Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship because they have the best amenities. More

Great service always! I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfor I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfortable as well as informed with what to expect from service and auto. Great Job Harresh & Arlingron Lexus More

Routine Scheduled Service Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to p Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to pick up vehicle later that day, We received a call from Rob while at lunch stating the vehicle was finished. Vehicle was washed and looked great!! Awesome service staff.....thanks!! More

Oil change Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. More

Great deal and awesome place! Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might consider buying there again. More

Recall service Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and pro Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and problem solved! More

New purchase made easy I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal wi I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal with. I just purchased my 4th Lexus and it is because he listens to what his customers want. A happy customer is a returning customer!! I love my new nx hybrid. More

service at Lexus Arlington Heights Had a very good service! Tom the service manager is very kind and done great service. I will recommend to others to come to Lexus Arlington Heights Had a very good service! Tom the service manager is very kind and done great service. I will recommend to others to come to Lexus Arlington Heights for Service and contact Tom. More

Always helpful & so easy Love working with Tom! He always gives great, realistic advice. Love being able to drop off my car for service, leave with a loaner to get back to wo Love working with Tom! He always gives great, realistic advice. Love being able to drop off my car for service, leave with a loaner to get back to work and pick up my car when convenient. More