Lexus of Arlington

Huge help in a stressful situation Tim was extremely helpful when helping me deal with what was a very stressful situation. He provided me with a loaner vehicle for an entire month whil Tim was extremely helpful when helping me deal with what was a very stressful situation. He provided me with a loaner vehicle for an entire month while I was dealing with issues from an outside service provider. Tim was very patient and was always in communication with me. More

I got a new car! It was time to change my old Lexus to a new one. I am glad I stopped by and met a Christopher Kos- he was super knowledgeable and helpful! It was time to change my old Lexus to a new one. I am glad I stopped by and met a Christopher Kos- he was super knowledgeable and helpful! More

SC430 Service Brought car in for two problems, chattering brakes and a dash rattle. Was told steering angle and yaw sensor adjustment would resolve it. Brakes stil Brought car in for two problems, chattering brakes and a dash rattle. Was told steering angle and yaw sensor adjustment would resolve it. Brakes still chatter at the end of a stop, if not as consistently as before the service. Despite providing concise detail and a iPhone video recording of the dash rattle, technician "could not replicate". Rattle present while pulling out of the parking lot. Oh, and after numerous complaints about the situation, nothing but dead air. Winning. More

Warranty issues Bought a L/Certified 17 RX350 on11/27/17.Carfax & Sec.of State stated car was titled on11/13/17.Lexus sent me my certificate 12/5/17 stating that the Bought a L/Certified 17 RX350 on11/27/17.Carfax & Sec.of State stated car was titled on11/13/17.Lexus sent me my certificate 12/5/17 stating that the vehicle was titled 4/12/17.To now haven"t gotten no response to my issue. More

Professional Service Consultant I was warmly greeted upon arrival and Service consultant listened to my concerns.Tim called me as promised after car was examined and 30 minutes befor I was warmly greeted upon arrival and Service consultant listened to my concerns.Tim called me as promised after car was examined and 30 minutes before car was ready to be picked up. More

Nothing works in entertiment section First i was trying to make app and spended like 2 hrs calling and service dep was not picking up?? Then i left message for manager and he finally call First i was trying to make app and spended like 2 hrs calling and service dep was not picking up?? Then i left message for manager and he finally called back. Secondly went for service and tried to relax in between , out of 6 massage chairs only 2 worked , tried to practice some golf swings and that didnt work either ??? More

Review Great place. Even better service. They are polite, efficient, and courteous. Always makes me feel secure about the drivability of my car. The lounge i Great place. Even better service. They are polite, efficient, and courteous. Always makes me feel secure about the drivability of my car. The lounge is beautiful. More

10K service Everything went like clockwork as I’ve come to expect at AHL. In and out on a timely basis. They seem to value their customers’ time. Everything went like clockwork as I’ve come to expect at AHL. In and out on a timely basis. They seem to value their customers’ time. More

Service Good, the area is comfortable, the service people are friendly, also I got chance to look arroind and see few new cars, I recommend this dealer to fri Good, the area is comfortable, the service people are friendly, also I got chance to look arroind and see few new cars, I recommend this dealer to friends More

Excellent salesman No pressure , straight forward , friendly. He listened to me and presented his solution in a friendly way. I did not feel pressured what other dealers No pressure , straight forward , friendly. He listened to me and presented his solution in a friendly way. I did not feel pressured what other dealers resort to More