
Lexus of Arlington
Arlington Heights, IL
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3,628 Reviews of Lexus of Arlington
Nothing works in entertiment section First i was trying to make app and spended like 2 hrs calling and service dep was not picking up?? Then i left message for manager and he finally call First i was trying to make app and spended like 2 hrs calling and service dep was not picking up?? Then i left message for manager and he finally called back. Secondly went for service and tried to relax in between , out of 6 massage chairs only 2 worked , tried to practice some golf swings and that didnt work either ??? More
Review Great place. Even better service. They are polite, efficient, and courteous. Always makes me feel secure about the drivability of my car. The lounge i Great place. Even better service. They are polite, efficient, and courteous. Always makes me feel secure about the drivability of my car. The lounge is beautiful. More
10K service Everything went like clockwork as I’ve come to expect at AHL. In and out on a timely basis. They seem to value their customers’ time. Everything went like clockwork as I’ve come to expect at AHL. In and out on a timely basis. They seem to value their customers’ time. More
Service Good, the area is comfortable, the service people are friendly, also I got chance to look arroind and see few new cars, I recommend this dealer to fri Good, the area is comfortable, the service people are friendly, also I got chance to look arroind and see few new cars, I recommend this dealer to friends More
Excellent salesman No pressure , straight forward , friendly. He listened to me and presented his solution in a friendly way. I did not feel pressured what other dealers No pressure , straight forward , friendly. He listened to me and presented his solution in a friendly way. I did not feel pressured what other dealers resort to More
Service Harrah is very courteous and professional always. Very informative and patient. Answers whatever questions i ask. Very helpful and knowledgeable. Goes Harrah is very courteous and professional always. Very informative and patient. Answers whatever questions i ask. Very helpful and knowledgeable. Goes out of his way to assist in everyway More
Lexus of Arlington is fraud Bigger the name bigger the fraud. I would highly highly warn everyone to be very careful when buying used cars from Lexus of Arlington. They would tur Bigger the name bigger the fraud. I would highly highly warn everyone to be very careful when buying used cars from Lexus of Arlington. They would turn off of check engine light before selling their bad cars and will not do anything about it if you take it back to them. Both used car manager and GM Marcin do not care about customers or their reputation. They are just happy to fool someone by selling their bad cars to innocent customers. I would never go back to this dealership. They just sold a car to me which had Multiple issues, we didn’t find those until next day after driving about 100 miles. More
Excellent service Tim was very helpful and professional. He took care of all of my questions and explained the best course of action. Thank you very much. Tim was very helpful and professional. He took care of all of my questions and explained the best course of action. Thank you very much. More
New SUV from Lexus of Arlington at Year End 2017 Was most please with welcoming, lack of pressure, and apparent overall customer satisfaction as prime motivation. Highly recommend Lexus of Arlington, Was most please with welcoming, lack of pressure, and apparent overall customer satisfaction as prime motivation. Highly recommend Lexus of Arlington, especially salesperson Hugh Stinnette. More
Good, not great I spent a lot of money on this visit but there were a couple of little things that bothered me. First, I requested that the cup holder next to driver I spent a lot of money on this visit but there were a couple of little things that bothered me. First, I requested that the cup holder next to driver be repaired. I was told that it was.. it wasn’t! The car was returned dirty. Yes, weather made it difficult to wash, but interior not vacuumed and windows not cleaned. So, they are happy to charge top dollar, but don’t seem to do the little things that irritate. More