
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
Service Harrah is very courteous and professional always. Very informative and patient. Answers whatever questions i ask. Very helpful and knowledgeable. Goes Harrah is very courteous and professional always. Very informative and patient. Answers whatever questions i ask. Very helpful and knowledgeable. Goes out of his way to assist in everyway More
Lexus of Arlington is fraud Bigger the name bigger the fraud. I would highly highly warn everyone to be very careful when buying used cars from Lexus of Arlington. They would tur Bigger the name bigger the fraud. I would highly highly warn everyone to be very careful when buying used cars from Lexus of Arlington. They would turn off of check engine light before selling their bad cars and will not do anything about it if you take it back to them. Both used car manager and GM Marcin do not care about customers or their reputation. They are just happy to fool someone by selling their bad cars to innocent customers. I would never go back to this dealership. They just sold a car to me which had Multiple issues, we didn’t find those until next day after driving about 100 miles. More
Excellent service Tim was very helpful and professional. He took care of all of my questions and explained the best course of action. Thank you very much. Tim was very helpful and professional. He took care of all of my questions and explained the best course of action. Thank you very much. More
New SUV from Lexus of Arlington at Year End 2017 Was most please with welcoming, lack of pressure, and apparent overall customer satisfaction as prime motivation. Highly recommend Lexus of Arlington, Was most please with welcoming, lack of pressure, and apparent overall customer satisfaction as prime motivation. Highly recommend Lexus of Arlington, especially salesperson Hugh Stinnette. More
Good, not great I spent a lot of money on this visit but there were a couple of little things that bothered me. First, I requested that the cup holder next to driver I spent a lot of money on this visit but there were a couple of little things that bothered me. First, I requested that the cup holder next to driver be repaired. I was told that it was.. it wasn’t! The car was returned dirty. Yes, weather made it difficult to wash, but interior not vacuumed and windows not cleaned. So, they are happy to charge top dollar, but don’t seem to do the little things that irritate. More
Awesome auto service experience !!! Auto service was fast, friendly, loaded with high quality. A new loaner car was provided free of charge for overnight. As requested, work was complete Auto service was fast, friendly, loaded with high quality. A new loaner car was provided free of charge for overnight. As requested, work was completed by 11:30 am, in time for my roadtrip to visit family for the holidays. More
Excellent Service Tim was very nice and helpful in explaining to me the problem with my car. And he even took the time to show me around the dealer while I was waiting Tim was very nice and helpful in explaining to me the problem with my car. And he even took the time to show me around the dealer while I was waiting for my car Which was very nice I would definitely come back for service at this location. More
Excellent Customer Service Service manager, Haresh Travedi has been my go-to service consultant for over 10 years. He is competent, engaged, and pragmatic about the maintenace o Service manager, Haresh Travedi has been my go-to service consultant for over 10 years. He is competent, engaged, and pragmatic about the maintenace of my vehicle. The service I receive from Mr Travedi is the primary reason I continue to do business with Arlington Lexus. More
Professional & quick service Very professional & immediate service. Work was explained & Implemented exceptionally well. Awesome place to get Car work done. Work was done in a ver Very professional & immediate service. Work was explained & Implemented exceptionally well. Awesome place to get Car work done. Work was done in a very timely fashion & loaner was given immediately. More
Great dealership I made an appointment online which was really easy. Service was completed in a timely manner. The waiting area is large with lots of great amenities. I made an appointment online which was really easy. Service was completed in a timely manner. The waiting area is large with lots of great amenities. Several TVs, comfy chairs, tables, quiet areas, massage chairs. Tons of options. Everyone was nice and helpful. Very professional as well. Overall a great experience! More