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Lexus of Arlington

Arlington Heights, IL

4.7
3,628 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,628 Reviews of Lexus of Arlington

February 02, 2016

Treated like King Total great experience at a beautiful dealership the car itself is all I all I expected and more really happy I made the change.will recommend to all More

by Lou 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan khoshaba, Steve Bernstein, Jim Cooper, Peter Demos
Feb 03, 2016 -

Lexus of Arlington responded

Thank you for your 5-star review! We are pleased to hear that you felt like you were "Treated like a king"!

January 15, 2016

Team Nichole Nichole was my salesperson and she was so attentive to my needs. She did her best to get me into my car. She was in constant contact with me, thru tex More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno
Jan 15, 2016 -

Lexus of Arlington responded

Thank you for taking the time to leave a great review! We're pleased to hear Nicole provided you with a wonderful experience. She will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

January 06, 2016

Excellent Customer Service and Salesperson I recently purchased a 2016 RX 450h from Alex Castro. This is my second RX 450h purchased from Alex. He is a superb salesman who is more than willin More

by beerheit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
Jan 06, 2016 -

Lexus of Arlington responded

Congrats on your new 2016 RX 450h! It is always a pleasure to hear a returning customer continue to have an excellent experience at our dealership and with Alex. He is a great man and we're very happy to have him on our team. We'll be sure to let him hear your kind words. Thank you for your business and for taking the time to leave a wonderful review and recommendation. We hope to see you again in the future.

January 03, 2016

Another wonderful Lexus dealer experience This was one of the best experiences I had in a long time. Marcin contacted will complete sincerity and concern. I will be buying my wife's dream c More

by Referred Friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stinnette, Hugh Stinnette
December 28, 2015

I will be back when I pruchase another Lexus Purchase a 2016 ES 350 from Lexus Arlington. Bob Dourlain and Shannon Hoffman made the buying experience very pleasant. After the sale it was nice hav More

by MickeyJewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dourlain, Shannon Hoffman
Dec 28, 2015 -

Lexus of Arlington responded

Congrats on your new 2016 ES 350! We're very happy to hear you had such an excellent car buying experience with Bob and Shannon. They will be very happy to hear your kind words. Thank you for your business and we hope to see you again in the future.

December 22, 2015

What a beautiful showroom - the whole place is just beautifu I have been looking for a new Lexus for a few months. I was having my car serviced and walked into the showroom and fell in love with a car. Robert More

by amlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dourlain, Pete who showed me the ins and outs of the car, the whole staff is excellent, from the girl at the front desk to the young man that took my car for service. I love Arlington Lexus!!!, Jesse Moreno
Dec 22, 2015 -

Lexus of Arlington responded

Thank you for this great, five-star review!

December 11, 2015

Car Buying Experience I have been buying new Cars since 1970, and now have bought back to back RX450H Hybrids both from Alex Castro. He is by far the best salesperson I hav More

by Mike13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Alex Castro, Terry Krawczyk
Dec 22, 2015 -

Lexus of Arlington responded

Thank you for this great, five-star review! We're thrilled to hear that you had such a positive experience at our dealership and with Alex! We will be sure to pass along your kind words. Thank you for your business and we hope to see you again in the future!

November 17, 2015

Great experience all around from everyone at this dealership , from sales to service. They made buying a car easy, stress-free, Salesperson Mohhammad Ali Moslemi is the person you need to see, if you want a car More

by Chris Mars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali Moslemi , Igor Zigic., Peter Demos
Nov 18, 2015 -

Lexus of Arlington responded

Thank you for taking the time to leave a wonderful review! We're pleased to hear Mohammad provided you with an great and stress-free car buying experience! Our team strives to provide complete customer satisfaction and we're happy to hear they continue to achieve it. Mohammad, Igor, and Peter will be very happy to hear your kind words. Thank you for your business and we hope to see you again in the future.

November 09, 2015

Great car buying experience One of the best car buying experiences ever. It started with the GM, Marcin, who was thoroughly professional, courteous, and an absolute pleasure to w More

by khasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stinnette, Jesse Moreno, Mustafa Dagoglu
Nov 11, 2015 -

Lexus of Arlington responded

We're very pleased to hear Marcin, Mustafa, Hugh, Scott and Jesse provided you with the best car-buying experience you ever had! They will be very happy to hear your kind words. Thank you for your business, we appreciate it, and we hope to see you again in the future. Congrats on your new GX460 SUV!

October 26, 2015

Fantastic Job Alex Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new pu More

by Larry's New Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Alex Castro, Peter Demos
Oct 28, 2015 -

Lexus of Arlington responded

Thank you for leaving a great review! We're very happy to hear Alex went above and beyond to provided you with an excellent car buying experience. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

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