
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
Best sales and manager of Lexus Arlington Lexus They have a wonderful service great attitude .sales and management are the best I recommend this to every person that likes Lexus Arlington Lexus They have a wonderful service great attitude .sales and management are the best I recommend this to every person that likes Lexus thanks More
Outstanding professional sales and support Alex Castro assisted us on our recent purchases, a 2013 RX and a 2013 ES. He is knowledgeable about the Lexus brand and is professional problem solve Alex Castro assisted us on our recent purchases, a 2013 RX and a 2013 ES. He is knowledgeable about the Lexus brand and is professional problem solver that expedited our two deals quickly and efficiently. I would highly recommend meeting Alex if you have an interest in a new or used Lexus vehicle.. Thanks again to the whole team . More
Not the Experience I Expected I happened into their showroom on Saturday,. The salesman gave me such a HARD sell that he drove me right out the door and into the arms of one of t I happened into their showroom on Saturday,. The salesman gave me such a HARD sell that he drove me right out the door and into the arms of one of their competitors. I hate buying cars and frankly I would not ever buy a car from someone who absolutely refused to quote me a price for a car that I was prepared to buy two weeks hence. I did not have a similar experience at the other two dealers that I visited and consequently I purchased elsewhere (actually two weeks earlier than I had planned). More
The Ultimate Professional Alex Castro is the ultimate professional. He worked with me for two plus years to find just the right car and put a deal together that I could accept. Alex Castro is the ultimate professional. He worked with me for two plus years to find just the right car and put a deal together that I could accept. Throughout the process he has always been gracious and patient. His knowledge of the Lexus products is second to none and he has a terrific ability to engage a client such that he or she can make an informed decision. He is a rare find and I will recommend his to anyone. Thanks Alex - you're the best! I would also like to recognize Rich McLain who graciously answered my questions in Alex's absence and helped to finalize the deal. Many thanks, Rich. Voytek Rzankowski More
10 STARS for Alex Castro and manager Hugh Stinnette!!! I have purchased many many cars in the past and I must say Alex Castro and Hugh Stinnette have just earned a lifetime customer. I have never experienc I have purchased many many cars in the past and I must say Alex Castro and Hugh Stinnette have just earned a lifetime customer. I have never experienced such amazing customer service from the minute I walked in until the minute I left the dealership with my 2014 Es350. They were extremely professional, understanding, easy to work with and most of all FAIR! More
Lovely purchase I had how wonderful experience purchasing my dream RX at Arlington Lexus. Alex Castro He's very helpful and professional. I will recommend everyone I I had how wonderful experience purchasing my dream RX at Arlington Lexus. Alex Castro He's very helpful and professional. I will recommend everyone I know to see Alex. Thank you Alex. More
Mustafa Dagoglu and Ed Pappas are both reasonable and fair. Mustafa Dagoglu and Ed Pappas are both reasonable and fair with their car prices. Great experience overall. No problems with my car whatsoever. Would Mustafa Dagoglu and Ed Pappas are both reasonable and fair with their car prices. Great experience overall. No problems with my car whatsoever. Would recommend. More
Easy to work with, no fluff. I called in knowing what I wanted. They allowed me to talk directly to the sales manager which I wanted. They were able to get me to the price I wante I called in knowing what I wanted. They allowed me to talk directly to the sales manager which I wanted. They were able to get me to the price I wanted and in an out in no time. I would highly recommend. More
Positive Overall Experience This was my first experience at Arlington Lexus and it was a great one. Mustafa did a superb job through the entire process and I truly appreciated h This was my first experience at Arlington Lexus and it was a great one. Mustafa did a superb job through the entire process and I truly appreciated his demeanor as he never came off overbearing and pressuring. Great qualities as you never want to feel rushed when making such a pricey purchase. I would certainly recommend Arlington Lexus and if you are thinking of stopping by ask for Mustafa you will be very pleased with your overall experience. More
Positive buying experience Thoroughly enjoyed working with Mustafa on buying our new Lexus. We appreciated his friendly, no pressure approach in taking us through the entire pr Thoroughly enjoyed working with Mustafa on buying our new Lexus. We appreciated his friendly, no pressure approach in taking us through the entire process. Mustafa was always available by phone to answer questions and help us track the delivery of our vehicle. He always called when promised, something you don't always see. Hugh Stinnette lent management support when required, and that helped get things done. Terry Krawczyk provided a great orientation to the technology aspects of the car. Looking forward to doing business with Arlington Lexus in the future. More