Lexus of Arlington

GREAT EXPERIENCE EVERY TIME Salesperson Mr.Mustafa Dagoglu has been taken care of my needs since the day I bought my Lexus and it has been more than a year .He knows so much a Salesperson Mr.Mustafa Dagoglu has been taken care of my needs since the day I bought my Lexus and it has been more than a year .He knows so much about the cars and he answers all my questions very clearly. I had a very good service experience as well.And the staff has been very professional ,friendly . I do not worry about my car when I am at Arlington Lexus because I know they are going to do a great job every time. I would definitely recommend this place to a friend. More

Great Experience for Service! We needed help right away and Arlington Lexus was "Johnny on the Spot"!! We are certainly pleased with the prompt and professional way we were treate We needed help right away and Arlington Lexus was "Johnny on the Spot"!! We are certainly pleased with the prompt and professional way we were treated without an appointment. They are our Dealership to stay with and recommend.. More

Awesome experience every time! This is our second car purchase from Arlington Lexus and Mark Burdeen. Both times we have had exceptional service and a pleasant car buying experience This is our second car purchase from Arlington Lexus and Mark Burdeen. Both times we have had exceptional service and a pleasant car buying experience. Mark is very knowledgable in what he does and able to explain all the features of the cars we are looking at in great detail. I would highly recommend this dealership and Mark Burdeen in particular. More

Great Car for a good price! I went into the dealership with a goal and the staff met it. I got a great car for my budget. Got some great test drives and perks of buying from Arli I went into the dealership with a goal and the staff met it. I got a great car for my budget. Got some great test drives and perks of buying from Arlington Lexus in Palatine. The staff was very good at addressing my needs. Im Happy and you will be too. More

Great Sales& Finance Department !!! We are so Happy and Pleased to buy New Lexus from Arlington Lexus in Palatine , IL. We had a Great Deal with Wonderful and Professional Sales Person We are so Happy and Pleased to buy New Lexus from Arlington Lexus in Palatine , IL. We had a Great Deal with Wonderful and Professional Sales Person Mr. Garry Kogan. Everything was Great!!! Big Tnanks for Mr. Garry Kogan. We want to thanks so much Mr. Jesse Moreno Finance Manager for Quick and Easy Purchase. Also , we are thankfull to Mr. Alex Castro and Jenny , who helped with Internet Access and research contacts and Phone Texts with Quick Info and Correspondence. More

Service Experience ! It is always a pleasure coming back to see my salesperson Garry, i know i am in good hands when i come to Arlington Lexus. Great staff that cares abou It is always a pleasure coming back to see my salesperson Garry, i know i am in good hands when i come to Arlington Lexus. Great staff that cares about the customer and their needs! It is great to work with people who care about you and your well being. More

Friendly & Amazing! My husband and I walked into your dealership on a Friday evening just wanting to look around. I was not thinking of test driving anything. Jim Holt My husband and I walked into your dealership on a Friday evening just wanting to look around. I was not thinking of test driving anything. Jim Holtschult greeted us with a laid back style and when I said I was just looking, he kept his distance but, stayed in view. I can not tell you how nice this was for us. I did not feel pressured at all. When I started asking questions he jumped in and we was informative. He wanted me to consider test driving the NX. I changed my mind and test drove it. We decided we would come back and test drive again in the daylight. I waited 1 week to come in due to my schedule. After this test drive we sat with Jim and I told him what I wanted, this was the most relaxed car purchase I have had. I have walked out of dealerships due to the pressure of the sales person! To say that I came back in to the same dealership with the same sales person is AMAZING! We considered Jim a genuinely friendly person. I would recommend highly him if you wanted to enjoy the car purchasing experience. More

Best Customer service anywhere We have purchased at least 6 cars from them. always the best deal. It is like visiting friends! See Jamie Brown he is the best! We have purchased at least 6 cars from them. always the best deal. It is like visiting friends! See Jamie Brown he is the best! More

Efficient & Accomodating Alex was quick and responsive to find some great options for my husband and I. We both drove away with a vehicle that suits us well and will enjoy fo Alex was quick and responsive to find some great options for my husband and I. We both drove away with a vehicle that suits us well and will enjoy for years to come. More

Pleasant People to Work With Prior to visiting this dealership, I had to deal with another with a rude salesperson, unorganized team (losing the key to the car they wanted to show Prior to visiting this dealership, I had to deal with another with a rude salesperson, unorganized team (losing the key to the car they wanted to show me), and scheduling nightmare (not having the car ready on the dealership when they invited me to visit for the first time). So I was pleasantly happy to see a total 180 degree change when I came to Arlington Lexus. Everyone was nice. They know what they were doing. And they offered several different cars I was interested in for me to choose from. There was no losing key incident or other messy issue. They also offer free car wash for life for the car I bought from them. I only wished I live next door so I can go there twice a week. Right now, it'll take me half an hour from home and 15 minutes from office. So it has to be a special trip. More