Lexus of Arlington
Arlington Heights, IL
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3,579 Reviews of Lexus of Arlington
This dealership service continues to provide excellent service to our Lexus vehicles. Our service manager Ed Is always courteous & prompt. He will do what it takes to make things right. service to our Lexus vehicles. Our service manager Ed Is always courteous & prompt. He will do what it takes to make things right. More
Excellent! !!The service team is always very professional and provides the required and often suggests additional service to keep my older Lexus HS running great !!The service team is always very professional and provides the required and often suggests additional service to keep my older Lexus HS running great More
Sales team was great and prompt. Pricing was reasonable. Ha not heard back from dealership regarding the 650 dollar LoJack that was included with the car… Pricing was reasonable. Ha not heard back from dealership regarding the 650 dollar LoJack that was included with the car… More
The service manager is rude 😒 I brought my car in for an oil change. I pulled into the service drive and specially informed the porter do not let the driver's side window down. So when my car was done an oil change. I pulled into the service drive and specially informed the porter do not let the driver's side window down. So when my car was done the service advisor said that they couldn't get my window up. I said explained to him that I wasn't paying for that so ya'll need to fix it. He was rude and told me what he wasn't able to do. I had to be at work soon and I asked for a loaner car. Well they fixed it. I didn't appreciate the attitude and I won't be coming back to get my car serviced at your dealership. I'll make sure to post on YELP about my experience at Lexus of Arlington. More
Excellent service. Excellent service culture and service environment. I bypass several other Lexus dealerships for the 100 mile roundtrip - well worth it every time. Excellent service culture and service environment. I bypass several other Lexus dealerships for the 100 mile roundtrip - well worth it every time. More