Lexus of Arlington

Ed was very helpful with explaining all the issues with our vehicle, offered several solutions and advised on the best option. Very pleased our vehicle, offered several solutions and advised on the best option. Very pleased More

Car was done in time for us to pick up after leaving it to do some shoooing. Appreciated! to do some shoooing. Appreciated! More

To customer serviceGreat service and quality job. Thanks so much for everything you have done. Thanks so much for everything you have done. More

They always try to be on time and the head of service is good to work with. good to work with. More

I bought a car from them and my tires started to dry rot a year later. They worked with the tire manufacturer and helped me get new tires at a discounted rate. a year later. They worked with the tire manufacturer and helped me get new tires at a discounted rate. More

Tom and Prituh were lifesavers! Last Friday I noticed impact bubbles on two of my mom’s tires while her car was parked in my driveway. Unfortunately, my mom had traveled to Californ Last Friday I noticed impact bubbles on two of my mom’s tires while her car was parked in my driveway. Unfortunately, my mom had traveled to California and did not leave her keys. She planned to return late on Monday and would then drive home to Milwaukee. I called Tom to see if anything could be done and he came up with the perfect solution! He sent a valet, Prituh, to remove the driver’s side wheels to take them back to the dealership where they installed and balanced new tires. Prituh then returned later that day to remount the wheels. A huge thanks to both Tom and Prituh for their quick thinking, problem solving, and prompt actions to remedy the issue. I’m super grateful that they went above and beyond to ensure that my mom could drive home safely and without the risk of one or both tires blowing out. A five star experience for sure!!! More

Very professional dealership. Finance Mgr closed the deal and convinced me to purchase extended warranty, which initially I had no plan to do. He's very very good. Finance Mgr closed the deal and convinced me to purchase extended warranty, which initially I had no plan to do. He's very very good. More

I’m satisfied with customer service provided. Waiting lounge is amazing as well with different kinds of refreshments available. Waiting lounge is amazing as well with different kinds of refreshments available. More

Willing to drop some charges and compromise, the salesman was very helpful and friendly when I was there. was very helpful and friendly when I was there. More

My 1-1. 25 hr Svc took over 2.5 hrs and I had to asking it was ready only to get a reply of” isn’t your car ready yet”. 25 hr Svc took over 2.5 hrs and I had to asking it was ready only to get a reply of” isn’t your car ready yet”. More