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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 30, 2022

Very courteous advisor very clean show room everyone was friendly. The only thing was the service took longer than estimated no one updated me on that. More

by fredz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 30, 2022 -

Lexus of Arlington responded

It's great to hear that Ed and our team provided you with good customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 30, 2022

i have never been to your showroom and your dealership was like a visit to a NYC 5 star hotel. stunning. LORI at service was so helpful, smart and kind and she made my experience of waiting for a new batt More

by vitaminleg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 30, 2022 -

Lexus of Arlington responded

Thank you so much for your review and kind words for Lori! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 30, 2022

Customer service was excellent, adviser was very attentive and knowledgeable, everything was done promptly and good More

by SOFIA_SMIRNOVA1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jul 02, 2022 -

Lexus of Arlington responded

Sofia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2022

Made the process very smooth and easy. Had all my questions answered. Work done on the car was superb. More

by Yash B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prithu Patel, 5 Stars, Haresh Trivedi
Jun 29, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 29, 2022

Present dealer for waiting for service. They always honor their time arrangements and usually have under to wait under 90 minutes. They have a pleasant lounge with a great coffee machine an More

by STEPHEN_SCHEFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 29, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, Stephen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2022

Our experience has been excellent ! We actually go out of our way to buy & service from this location even though there is one closer. More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in service, Jerry in sales, Yegor Azarov
Jun 28, 2022 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 28, 2022

It was a very good experience. The customer service representative was very nice and professional. Everything went fast without any problems More

by DAREK.S.53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Rashard Grant
Jun 28, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2022

I really have grat experiences with this dealer especially because of service advisor named Lori.... She will go out of her way to help you out. Thanks Lori More

by Kyngyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 28, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

June 27, 2022

Excellent service from a very organized dealership Top notch service advisor that takes pride in the job he was very helpful and responsive in the work needed and the status of the vehicle during and afte More

by Army1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Beverly Luna
Jun 28, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 27, 2022

Excellent service. It was a please to work with Haresh. He goes out of his way to explain everything. I will be back More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 28, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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