Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,622 Reviews of Lexus of Arlington

June 27, 2022

Everyone was helpful. From the service personnel to the cashier they all wanted to make sure my needs were met. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in service
Jun 28, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2022

I appreciate the courtesy and the loaner vehicle provided. In particular, Ed was very helpful. More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 28, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our Ed and team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2022

It was easy to make an appointment online. The service staff is professional and knowledgeable. More

by Marie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 27, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us, Marie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2022

Great service. The staff is professional. And it is very easy to make an appointment online and quickly to finish the maintanance. More

by VIOGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 27, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

June 25, 2022

The service area was clean and well staffed. Really liked working with Haresh. He is professional and very knowledgeable More

by BMARIENICOLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 27, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Haresh delivered such a great experience!

June 25, 2022

I travel from Wheaton which takes me longer than any dealer in my area. The reason I travel farther than I should is because of your complete operation. From the time I arrive till I leave the whole exp More

by Smoore6149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Jun 27, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Jose and Haresh!

June 23, 2022

Lori is truly taking care of customers. The noise issue with the vehicle is pretty hard to deal with. Lori has above and beyond to ensure the issue is really fixed. Thank you very much, Lor More

by WENJING1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 23, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Lori in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance.

June 23, 2022

I have been coming to this dealership for long time. They know what needs to be fixed. More

by sunshawninc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 23, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 23, 2022

Great service dept. these people know their cars and do a great job servicing them. Always very professional, courteous and pleasant. My service adviser Lori is simply More

by JosephPirogovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Lori Devega
Jun 23, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

Jun 24, 2022 -

JosephPirogovsky responded

As I said, this dealership is one of the best. No-nonsense and completely customer oriented. No reason to go anywhere else. From The buying of a new car to post-sale maintenance is done with respect to the customer.

June 23, 2022

Everything went smooth when I had my car in for service. My car was delivered when promised More

by CKBKQUEEN33
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 23, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

...
84
...