Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
View Awards

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,622 Reviews of Lexus of Arlington

May 30, 2022

They lost the plastic cover when doing the car wash. When I contacted them to return it they never replied. More

by Mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Coyoc
Report | Print
Jun 03, 2022 -

Lexus of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 30, 2022

On-time service. Car was ready when promised. Keep up to date with needed car services More

by mimeisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
May 31, 2022 -

Lexus of Arlington responded

We appreciate your business, Edwin and our team looks forward to serving you again soon!

May 28, 2022

The service advisors are friendly and very professional. Always kept me updated on the my car's service status. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc, Josie Garcia
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 28, 2022

Fast efficient and nice to work with. Service was great. We would recommend to our family and friends. More

by TCNELSON2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 28, 2022

We had a great buying experience and we really love our new car. Highly recommend Lexus of Arlington. More

by JENNIFERMULCRONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Sako Minisakanian
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you, Jennifer. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2022

Excellent service and the staff is very friendly and attentive. My wait wasn't too long. All my concerns were addressed and answered. More

by GLOMACK2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 27, 2022

Ed was friendly and welcoming. This was a true, no hassle experience. I’ve come in before and I’ll be back. More

by CHRIS
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Chris, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

Tony was great, Very attentive, Polite and did a great job of explaining not just the issue I was having with my vehicle but also the recommended Services and repairs my vehicle will be needing. More

by tom.madski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
May 26, 2022 -

Lexus of Arlington responded

Tom, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tony delivered such a great experience!

May 26, 2022

Great customer service. They went above and beyond in helping me with my car's repair. More

by Jocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Lori Devega, Josie Garcia, Brenda Ramirez, Elena Soriano, Julianna Uriostequi
Report | Print
May 26, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 26, 2022

Harash gave excellent service. I enjoy this dealer location. I enjoy going here. Location is nest me More

by MORALES45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 26, 2022 -

Lexus of Arlington responded

We are very happy to hear that Haresh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
92
93
94
...
363