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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

May 20, 2022

First class service above and beyond exceptional work attics. I would recommend this dealership to everyone. More

by PASQUALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Igor Zigic, Yegor Azarov, Tony Coyoc, Josie Garcia, Sevan Sayadian, Hanson Tran
May 20, 2022 -

Lexus of Arlington responded

Thank you, Pasquale, for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 20, 2022 -

PASQUALE responded

thank you

May 20, 2022

I love coming to this dealership. It’s always very clean and well kept. In addition, there is plenty of space for customers to wait, there is also a children’s play area, arcade and More

by W9680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
May 20, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2022

Haresh provided wonderful customer service. He listened to my needs. My vehicle was serviced quickly. They did a great job on the wash. They even cleaned my floor mats. I will definitely call H More

by Terselic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 19, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 19, 2022

Always kind and helpful. Haresh and staff take good care of me every time I am at the dealership. More

by SchuuLex17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Thomas Prondzinski, Haresh Trivedi, Marcin Ajdukiewicz
May 20, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Haresh and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2022

It’s just a great place to buy a car and get your car serviced More

by BENNYJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Lori Devega
May 20, 2022 -

Lexus of Arlington responded

Thank you for your business and this review, Benny. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2022

This dealership is good, and the staff was great. They did offer the car at a higher price than what was listed online which I thought was misleading. More

by ASAA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Igor Zigic, Mitch Horwitz
May 20, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2022

I have serviced my ES350 at this dealership since I bought the car in 2004. I have always been pleased with the work and the level of customer service offered. I’m at 215,000 miles, and have never had More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edwin Thalhammer
May 20, 2022 -

Lexus of Arlington responded

Thank you for your very kind review, Jake. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 19, 2022

Quick, not pushy, sales and finance employees. Classy atmosphere! Very pleased with follow up. Smooth process in place. More

by SUSIEHERMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Vladamir Tanev, Igor Zigic
May 20, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2022

I was able to get in same day for an oil change. Unfortunately when I got the car back my windshield was coated it was coded in something and looks like it has a bunch of knicks in the glass. I don' More

by dcarl
Recommend Dealer
No
Employees Worked With
Edwin Thailand
May 21, 2022 -

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 18, 2022

Very accommodating and friendly service representative. As always, an outstanding environment with very professional and helpful people. More

by Alrrobins47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 19, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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