Lexus of Austin
Austin, TX
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573 Reviews of Lexus of Austin
The process was smooth from the time I inquired about the vehicle until I drove away from the dealership in my new ride. Even though they were pretty busy, I was still made a priority. Camey was amazing! Buy vehicle until I drove away from the dealership in my new ride. Even though they were pretty busy, I was still made a priority. Camey was amazing! Buying a car shouldn’t be difficult and Lexus of Austin ensured the process was quick and easy. More
Very nice cars. Chris was an exceptional sales person. He took his time with us on the test drive and was extremely knowledgeable about the Lexus that we purchase Chris was an exceptional sales person. He took his time with us on the test drive and was extremely knowledgeable about the Lexus that we purchased. More
⭐⭐⭐⭐⭐ I recently purchased my Lexus RX 350 from Lexus of Austin, and I couldn’t be happier with the experience! A big thank you to Rob, my salesman, who was fantastic from start to finish. He was frie of Austin, and I couldn’t be happier with the experience! A big thank you to Rob, my salesman, who was fantastic from start to finish. He was friendly, patient, knowledgeable, and never made me feel pressured. I really appreciated his straightforward approach and how comfortable he made the entire process. Christy, the finance manager, was equally wonderful! She was personable, professional, and made the financing process quick and easy. It was genuinely a pleasure working with both of them. I also want to recognize the rest of the staff. Everyone I encountered was friendly and welcoming. That kind of atmosphere makes a difference, especially when you’re making a major purchase. I’ve bought quite a few vehicles over the years, and I know a good dealership experience when I have one. Rob and Christy made this one of the best! I left feeling great about my purchase, and I’m really enjoying my RX 350. Thank you to everyone at Lexus of Austin! I truly appreciate the way I was treated and would absolutely recommend them to anyone looking for a vehicle. More
I recently visited the Lexus of Austin dealership after having a check engine light come on my car. I had not been to this dealership in many years (having moved to Dallas for almost a decade & moved back) having a check engine light come on my car. I had not been to this dealership in many years (having moved to Dallas for almost a decade & moved back). I was quickly reminded why I like Lexus and this particular dealership so much. Kyle in the service department was excellent at helping me with my 10 year old SUV. He did a wonderful job explaining to me what I needed to get done on my car without making me feel pressured. The customer waiting area has changed since I was last there, they had a beautiful cafe inside to order almost any snack or drink you can think of at no charge to you. I received a beautiful brand new loaner vehicle to drive while my RX 350 was getting work done on it, again, a courtesy of Lexus of Austin. During this time my car was being serviced, I decided to visit the pre-owned section to look at possibly getting something newer (my family has already purchased 3 vehicles from here over the years including my current car). Mike was wonderful in helping me look around, again, no pressure, but just the right amount of help to keep pushing me forward through the process. (I want to note that I had just recently visited a local BMW dealership to look around, on 2 different occasions, and did not have the same experience as I have had here) I also want to mention the many other people at the Lexus of Austin dealership that were so helpful and welcoming to me, including Jeff and Steve in the Certified Pre-Owned department. I picked up my older SUV back from Service on a Monday, and by that Friday I was driving away in my new-to-me Certified Pre-Owned RX 350 F Sport. Everyone there made the process so seamless for me, but it also reminded me why I am a loyal Lexus customer and will keep coming back here, again and again. More
Shoutout to everyone especially Brooke Hill & Sales Manager Jose over at Lexus of Austin! They treated me like family & helped put me in a new IS 350 F Sport that I'm already in love with! I got the pr Manager Jose over at Lexus of Austin! They treated me like family & helped put me in a new IS 350 F Sport that I'm already in love with! I got the price and payment that I wanted. They don’t play games with you. The whole experience was just amazing!! You really get the luxury experience at Lexus of Austin. I’m from Laredo & drove to Austin to pick up my car. I wanted the complete experience with the purchase of my first luxury car. I would not mind doing it all over again at all. If you're looking to upgrade your driveway, I 110% recommended you consider them!! More


