Back

Lexus of Austin

Austin, TX

4.8
561 Reviews

9910 Stonelake Blvd

Austin, TX

78759

Directions

By Type

561 Reviews of Lexus of Austin

August 05, 2026

Buddy was with me throughout the process and patient Im happy with my new car More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy
Aug 05, 2026 -

Lexus of Austin responded

Thank you for your feedback. We're glad you're happy with your new car. Lexus of Austin appreciates your business.

August 04, 2026

Outstanding customer service! !! As always felt very appreciated as a customer. This is my 5th purchase of a Lexus and it has remained too notch throughout the years. More

by Leah Ann
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hoff, Jon Fitzpatrick, Matt Rutkowski
Aug 04, 2026 -

Lexus of Austin responded

Thank you for your continued trust in Lexus of Austin. We appreciate your loyalty over the years.

August 03, 2026

I was told when I purchased my Lexus it was covered bumper-to-bumper. My air conditioner went out while my vehicle was still under warranty and they’re trying to tell me a rocket at which it probably d More

by Stifflemire01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harold Howard. Not his fault it’s not covered. I should have been told when purchasing the vehicle not mislead anything goes wrong we will stand bye our guarantee
Aug 05, 2026 -

Lexus of Austin responded

.

August 03, 2026

I had an outstanding experience purchasing my Lexus from Lexus of Austin and would highly recommend them to anyone in the market for a vehicle. More

by Courtney in Arlington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales: Rob and Finance: Randall, Paul Sakahara
Aug 04, 2026 -

Lexus of Austin responded

Thank you for recommending Lexus of Austin. We appreciate your feedback.

July 28, 2026

The buying process went smoothly and my salesman was extremely helpful in the buying process of my new car!!! More

by Cherylz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lord
Jul 29, 2026 -

Lexus of Austin responded

Thank you for sharing your experience. We’re glad our team could assist you throughout the buying process at Lexus of Austin. Enjoy your new car.

July 25, 2026

Visited the used car side of the dealership and it was the best car buying experience I’ve ever had, Steve Gonzales doesn’t fall into the stereotype of a used car salesman at all, there was no pressure an More

by kaylaprei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gonzales
Jul 25, 2026 -

Lexus of Austin responded

Thank you for sharing your experience with the used car team at Lexus of Austin. We're glad the pace and approach worked well for you. Enjoy your new car.

July 22, 2026

Excellent show room , spacious and comfortable. Professional personnel eager to help. My salesman and assistants were top notch very knowledgeable . More

by Mharris59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hoff, Matt Rutkowski
Jul 23, 2026 -

Lexus of Austin responded

Thank you for recognizing our showroom and team at Lexus of Austin. We appreciate your feedback.

July 22, 2026

Very professional and thorough. Orientation to the car in software was very helpful. Totally satisfied. More

by curthitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Paul Sakahara, Matt Rutkowski
Jul 22, 2026 -

Lexus of Austin responded

Thank you for your feedback. We're glad the orientation was helpful and that you are satisfied. Lexus of Austin appreciates your business.

July 21, 2026

Great customer service. Quick and extremely attentive personnel. Excellent facility with easy drop-off and loaner car transition. More

by MrWilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan Gonzales, Eddy Cooke, Jake Hargis
Jul 22, 2026 -

Lexus of Austin responded

Thanks for recognizing our attentive team and smooth service at Lexus of Austin. We appreciate your feedback.

July 20, 2026

We received the most amazing service from both Elise and Nicco at Lexus of Austin. More

by liznavarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicco Azari
Jul 21, 2026 -

Lexus of Austin responded

Thank you for recognizing our team at Lexus of Austin. We appreciate your feedback.

2
...