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Lexus of Austin

Austin, TX

4.8
515 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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515 Reviews of Lexus of Austin

January 13, 2022

Super efficient & courteous. Matt is the BEST & is always very knowledgeable & helpful. Great customer service! More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leblanc, Matt
Report | Print
Jan 13, 2022 -

Connie responded

See above

Jan 13, 2022 -

Lexus of Austin responded

Hi Connie, Thank you for your positive review. We are thrilled you have had an efficient, professional, and helpful experience with our team. Thank you for choosing Lexus of Austin and we are looking forward to your next visit.

Helpful
January 13, 2022

All staff was very professional. Prompt service! Car cleaned when returned to me. Thank you Lezus. More

by Dianr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE
Report | Print
Jan 13, 2022 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, timely service experience. We are looking forward to your next visit with us here at Lexus of Austin.

Helpful
January 12, 2022

Customer service was great! Jamie did a great job with my truck! Service took less than an hour. Lexus of Austin takes care of their customers! More

by norvettah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Randy Hoff, Matt Rutkowski
Report | Print
Jan 13, 2022 -

Lexus of Austin responded

Norvettah, We pride ourselves here at Lexus of Austin on our high-quality customer service standards, and we are happy to know you received nothing less and your service was completed quickly and efficiently. We hope you will continue to choose our Service Department for any future service needs.

Helpful
January 12, 2022

Been going here many years and receive stellar service ! Awesome Team , sales and service ! Ditto with Austin of Lakeway , just wonderful ! More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan , George , Jamie , Briana and Travis
Report | Print
Jan 12, 2022 -

Lexus of Austin responded

Hi Becca, We appreciate your return business and at Lexus of Austin you are always welcome. Please reach out to us if we can be of any further assistance.

Jan 12, 2022 -

Becca responded

Thank you !

Helpful
January 12, 2022

It was really excellent service and friendly advisor that helped me. It was quick on time More

by Vijmalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Berry
Report | Print
Jan 12, 2022 -

Lexus of Austin responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
January 11, 2022

The dealership is always clean and my representative Kyle, was knowledgeable, helpful and very pleasant to deal with. I appreciate that a service employee always greets me when I drive in. More

by Diane.S Corley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

We truly appreciate you taking the time to write a review, and trusting us at Lexus of Austin to take care of you and your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

Helpful
January 11, 2022

The service experience at Lexus Austin is very smooth. Basically I make an appointment with Matt Leblanc and everything else is taken care of flawlessly. More

by paul.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

Paul, we are so happy to read that our Service Team took great care of you here at Lexus of Austin. We strive to provide the best service possible for our customers in a timely matter. We value your business.

Helpful
January 11, 2022

Picked up vehicle, had it back in 5hrs. Big help during the current Omicron covid surge. More

by ronphilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

Ronphilo, Lexus of Austin wants to thank you for the five star rating. We appreciate the comments regarding the visit!

Helpful
January 11, 2022

My overall experience as a first time Lexus’s buyer was super easy, pleasant and fun! More

by kjlasseter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

Thank you for choosing Lexus of Austin for your first Lexus purchase! We are happy to know our team was able to make your experience pleasant and fun. Congratulations on your new Lexus!

Helpful
January 10, 2022

This is one of the nicer dealerships I’ve been in and Elise Timillar was very helpful in finding us the right Lexus. The was very patient with us and was very accommodating in letting my mother in law t More

by Yoshi5674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Timillar
Report | Print
Jan 10, 2022 -

Lexus of Austin responded

Hi there, We are pleased that Elise and our team could help you find the right Lexus. We hope that your mother-in-law enjoys her purchase and thank you for choosing Lexus of Austin. Please let us know if we can be of any further assistance.

Helpful
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