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Lexus of Austin

Austin, TX

4.7
521 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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521 Reviews of Lexus of Austin

January 01, 2022

The service is absolutely first class. Lexus of Austin is in a class of their own compared to their competitors. No one treats their customers like the valuable.guest they are. More

by Sjabrahams68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 02, 2022 -

Lexus of Austin responded

Thank you for your positive feedback! Our staff at Lexus of Austin always strives to provide first-class and quality service and support to meet any of your Lexus needs.

December 31, 2021

Very customer service oriented. Identified potential future issues and solutions. Quick repairs and minimum wait. More

by RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 02, 2022 -

Lexus of Austin responded

We are glad to know you enjoyed your experience with our Service Department, RJ! Please come back and see us should you need any future assistance.

December 31, 2021

Treated well. Met at car and provided a loaner. Good Covid-19’s consciousness. No wasted time. Tom More

by Thomas Mann Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy/ Service
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Jan 02, 2022 -

Lexus of Austin responded

Thank you for choosing Lexus of Austin, Thomas. We are happy to know that you enjoyed your recent visit and working with our team. We look forward to working with you again.

December 31, 2021

Friendly with appropriate information and knowledgeable about the vehicle data . The follow up on the driving the vehicle was non pressurized to buy the unit More

by davgdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gruver
Report | Print
Jan 02, 2022 -

Lexus of Austin responded

Thank you for sharing your feedback and the 5-star rating. We are pleased that you were provided with great customer service and we appreciate your business with Lexus of Austin.

December 30, 2021

I have always found this dealership to be professional and efficient. We brag about your service to friends and family. Thanks More

by DAWTrading
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Report | Print
Dec 30, 2021 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful, and efficient experiences with our team. We appreciate your recommendation and we are looking forward to your next visit with us here at Lexus of Austin.

Jan 01, 2022 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful, and efficient experiences with our team. We appreciate your recommendation and we are looking forward to your next visit with us here at Lexus of Austin.

December 29, 2021

Took care of problem and I was out within about an hour. Enjoyed customer lounge and a nice cup of coffee More

by cducloux
Recommend Dealer
Yes
Employees Worked With
Don’t know who took care
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hello! We are pleased to know our Service Team took great care of you and your service needs and you were able to enjoy our lounge during your wait. We appreciate you and thank you for doing business with Lexus of Austin.

December 29, 2021

The service staff was very friendly, professional, and accommodating to all of my questions and needs. The sales & support staff were equally as kind and pleasant to interact with. More

by Ktmn110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ward
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

December 29, 2021

Very good service mainly because of my service advisor, Jamie. Kandziora. He is a store at the dealership. More

by medenbaum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi there, Thank you for your positive review and for sharing your feedback. We are looking forward to your next visit with us here at Lexus of Austin.

December 29, 2021

Great service! I had a flat tire and the tire had to be replaced. Dropped vehicle off adter lunch and it was ready by end of day. More

by rwkoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi there, It pleases us to know that our Service Department provided you with great and timely service. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

December 29, 2021

I know things have been hard the last couple years but I always get great service. More

by Scott.catherine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern is an awesome agent and person I cannot say enough good about Kyle.
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi Scott, We are pleased that our team always provides you with great service. Thank you for choosing Lexus of Austin and we look forward to working together in the future.

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