Lexus of Austin

Excellent customer service. Joseph Fasula was very efficient and professional. Great deals on cars as well. Joseph Fasula was very efficient and professional. Great deals on cars as well. More

I have leased three vehicles over the course of 6 years & very happy with Sales & Service. The same familiar faces are there which is a testament of happy employees. I continue to be a happy customer with mo very happy with Sales & Service. The same familiar faces are there which is a testament of happy employees. I continue to be a happy customer with more years to come! More

I went to another Lexus dealer in austin and was never even acknoledged it was terrible just walked out. Went to Lexus of Austin total diffrent experience two minutes and was greeted by Brian Erickson wel even acknoledged it was terrible just walked out. Went to Lexus of Austin total diffrent experience two minutes and was greeted by Brian Erickson well the rest is history enjoying or new Lexus. More

Paul Sakahara was our salesman. We negotiated the price remotely and the next day picked up our vehicle. Paul made the process smooth and quick. I highly recommend Paul if you are i We negotiated the price remotely and the next day picked up our vehicle. Paul made the process smooth and quick. I highly recommend Paul if you are in the market for a Lexus. More

Randy Hoff was helpful, knowledgeable as were the other members of his team. My second purchase from this business and Randy helped me both times. Highly recommend. members of his team. My second purchase from this business and Randy helped me both times. Highly recommend. More

I’ve did it again! I would highly recommend this dealership if you’re in the market for a vehicle. The customer service is amazing and the staff is awesome! I would I would highly recommend this dealership if you’re in the market for a vehicle. The customer service is amazing and the staff is awesome! I would like to commend Joseph & Billy for continuing to provide outstanding customer service! They were very helpful and made sure that I was completely satisfied. If you’re looking for a vehicle, please ask for Joseph or Billy. They work extremely well together. They will make sure that you’re taking care of. By the way, I’m am very happy with my purchase and will purchase another car soon! Lol Kennedy Christopher, CESE VP of Operations More

I have wanted a Lexus for about 10 years but my Corolla ran just fine. I decided to keep driving it until I had a good reason to trade it in. Well, 310,000 miles later I decided it was time to let it go. I ran just fine. I decided to keep driving it until I had a good reason to trade it in. Well, 310,000 miles later I decided it was time to let it go. I went to Lexus of Austin and I wasn't sure what to expect. As soon as I walked in the door I was greeted with a friendly xxxx-o. I first met Harrell and then Nicco then Elise and finally Clifford and Troy. They all helped me get just what I wanted. I am extremely happy with my ES 350. I've never driven a car like that in my life. I've had it for just under 2 weeks and I can't wait to get up in the morning and go anywhere. So, if you're looking for a great car buying experience go talk to these 5 people, they will treat you right. This is not your normal car buying dealership. From the moment you walk in the door you feel very welcome and it's totally stress free. So, go see these 5 people and have a great car buying experience. Kenny More

I am a first time pre owned Lexus owner. Mike Gruver, my salesman at Lexus of Austin, was awesome. He found the perfect vehicle for me at a price I could afford then walked me through all of Mike Gruver, my salesman at Lexus of Austin, was awesome. He found the perfect vehicle for me at a price I could afford then walked me through all of the technical aspects of the RX350. I am looking forward to the perks of being a Lexus owner for many years to come. More

My wife and I stopped by Lexus of Austin to shop pre-owned vehicles because we knew they had a sizable inventory. We have owned two pre-owned RX 350's (a 2005 and a 2013) both of which were purchas pre-owned vehicles because we knew they had a sizable inventory. We have owned two pre-owned RX 350's (a 2005 and a 2013) both of which were purchased used (the 2013 was purchased from Lexus of Austin in 2015) and have served us extremely well over the last 17-1/2 years. My wife loves the size and quality of her RX 350s and we expected a similar positive experience if we found a vehicle we liked. We looked at the available inventory, but didn't find anything that exactly matched what we had in mind. We are older and my wife was really wanting at least one more new car so we decided to keep looking. The salesman, Mike Gruber, was very helpful and when I found and incentive program online for 2023 models I got back in contact with Mike. He did a nationwide search, but was unable to locate a vehicle with the exterior/interior color combination that we desired. He did, however, locate a 2024 ordered by another dealer that matched our requirements. We decided to go with that option, but then a few weeks in, there was a glitch and the vehicle became "unavailable". Mike had already located another RX in the production queue which matched the vehicle we thought we had "locked up". It did add time, but fortunately we weren't in a rush and even though we had to wait almost 3 months, we are extremely happy with our decision to wait and get just what we wanted. Mike kept us informed as much as he could regarding the expected production window and shipping dates for "our" RX. After our RX finally arrived we weren't able to pick it up immediately, but everyone at Lexus of Austin was extremely accommodating and the closing went very smoothly. Working with Lexus of Austin has been a pleasure. More

Service was great, vehicle pricing and contract was well explained. It was a quick process. explained. It was a quick process. More