
Lexus of Birmingham
Irondale, AL
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Jon Parnell was the Salesman that assisted us. He did an outstanding job showing and informing us about the Lexus SUVs. We have been life long BMW owners and was hesitant in converting to a Lex He did an outstanding job showing and informing us about the Lexus SUVs. We have been life long BMW owners and was hesitant in converting to a Lexus. He was extremely professional, patient and polite during the entire process. I would highly recommend Jon to anyone looking to purchase a Lucy’s vehicle. More
I typically don't like the car buying process in general, however, the salesman and others at the dealership made the whole experience both quick and thorough. I was very impressed with this dealership and w however, the salesman and others at the dealership made the whole experience both quick and thorough. I was very impressed with this dealership and will definitely look at buying from the again in the future. More
We initially contacted Lexus of Birmingham is email asking about our vehicle listed on their website. Justan Banks responded within a few minutes answered all of our questions and physically went to th asking about our vehicle listed on their website. Justan Banks responded within a few minutes answered all of our questions and physically went to the vehicle to get more details based on our questions. He was very responsive and stayed in contact with us as we were making a decision to buy the car. We live in a different city and couldn’t pick up the car for a couple of days and he continued to keep us updated until the morning we picked it up. He was very knowledgeable about the car, helped us set everything up (car settings, Lexus app, preferences, etc.) and spent plenty of time going over almost all the features, answering questions, making sure we were comfortable with the car. He even gave us his cellphone number to call if we needed him to walk us through any issues or “how to” questions once we got home and had a chance to drive it in our normal routines. I don’t think we will need to call him because he went over so much and took as much time as we needed before we drove off the lot. We can’t recommend Justan enough. He deserves 100 stars! This was the best car buying experience we’ve ever had. More
General Sales Manager Chris Jones and Sales professional Craig created a wonderful buying experience. I hope to purchase all my future vehicles though these outstanding professionals. Craig created a wonderful buying experience. I hope to purchase all my future vehicles though these outstanding professionals. More
Great Experience! ! Joe Straub was the best!! Not pushy but very helpful. Will definitely recommend Joe and Lexus of Birmingham. ! Joe Straub was the best!! Not pushy but very helpful. Will definitely recommend Joe and Lexus of Birmingham. More
Great service & personal attention from all the staff. Cliff was particularly attentive and thorough explaining the features and left us feeling very confident. Cliff was particularly attentive and thorough explaining the features and left us feeling very confident. More