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Lexus of Birmingham

Irondale, AL

4.8
249 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 249 reviews

May 27, 2025

Great service & personal attention from all the staff. Cliff was particularly attentive and thorough explaining the features and left us feeling very confident. More

by jimleming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Payne and Tom Strickland
May 27, 2025 -

jimleming responded

Thanks for helping us find the rght car for us

May 27, 2025

Great support from my salesman. Service is always spot on. Text support is always helpful and available. More

by Vbey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Payne
May 28, 2025 -

Lexus of Birmingham responded

Hi Vbey, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

Joe Zech and staff did very well on showing all features of the Lexus and on helping with setting up the Lexus app on phone. More

by cary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zeck
May 28, 2025 -

Lexus of Birmingham responded

Hi Cary, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

May 25, 2025

This is our 2nd purchase from Lexus of Birmingham and multiple Toyota purchases prior to those all different regions / states and cannot say enough good things about Lexus of Birmingham, by far the smoot More

by ZacharyMatuscin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Merck, Joe Straub, Fred in Finance
May 28, 2025 -

Lexus of Birmingham responded

Zachary, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

This dealership provided a great buying experience. Everyone was extremely professional and knowledgeable. I would highly recommend this dealership More

by Lstringfellow200920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Curlette and Thomas Strickland
May 24, 2025 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

Justan gave us an amazing experience, very informative, and made finding our perfect luxury car easy. More

by arielle.h.lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justan Banks
May 23, 2025 -

Lexus of Birmingham responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Took my vehicle in May 16, 2025. Christina Rembert is my new service rep. She was extremely helpful, professional and knowledgeable. My car was serviced in a timely manner and Michel More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rembert/Michelle Mandeville
May 23, 2025 -

Lexus of Birmingham responded

Hi Barbara, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

May 19, 2025

Easy to work with, buying process was straightforward and fast! Very happy with Terry and his service. I came from out of state to purchase and Terry stayed after hours to meet with me because I ran into tra More

by KaraG89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Lewis
May 22, 2025 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2025

The dealership was nice, and the salesperson made the experience easy and to the point. I will definitely visit this dealership for my next vehicle purchase! More

by mld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Curlette
May 22, 2025 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

May 18, 2025

Professional staff who always deliver great customer experience whether it be in person or by phone More

by JR Delby
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Lewis
May 22, 2025 -

Lexus of Birmingham responded

Hi Jr, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Thank you again for the great review!

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