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Lexus of Birmingham

Irondale, AL

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Reviews
Vehicles
4.8
283 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 283 reviews

November 02, 2024

Seemingly no idea what they are doing as if they are just starting out. Many errors from the salesman as well as finance manager. More

by trgordon81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Berry
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Nov 06, 2024 -

Lexus of Birmingham responded

Trgordon81, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (205) 413-8152. We look forward to hearing from you.

November 01, 2024

Sidney was awesome! He worked very quickly to get us in and out with our new Overtrail Plus. More

by JMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Mashburn
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Nov 02, 2024 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! We hope to see you soon!

October 27, 2024

Very good explanation of the car features after purchase that was very helpful and the actual transaction was easy More

by Steveziffel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Lewis
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Nov 01, 2024 -

Lexus of Birmingham responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 19, 2024

Chase Merck was kind and listened to our wants and needs, our experience was great. More

by Rolandandtracy1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton, Chase, Fred
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Oct 23, 2024 -

Lexus of Birmingham responded

Hi, thank you so much for your positive comments about Lexus of Birmingham! We hope to see you soon!

October 16, 2024

The car buying experience was flawless with the help of people like Joe Zeck. Joe was knowledgeable, courteous and ready to help in all areas. More

by Johnston8224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Print
Oct 19, 2024 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! Until the next time we meet, take care!

October 12, 2024

Joe Zack was professional and efficient . He is a pleasure to work with. I enjoyed buying a car from this dealership...Lexus of Birmingham More

by cherrywdunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zack
Print
Oct 18, 2024 -

Lexus of Birmingham responded

Cherry, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

September 29, 2024

My salesman Sidney is one of a kind. He took his time in helping me find my perfect SVU and even helped me set up my apps. The entire staff was very friendly. More

by Quanda Burks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney and Frederic
Print
Oct 05, 2024 -

Lexus of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2024

Salesman was very friendly and took time to show me all the features of the RX 350. Great car and great service. More

by Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Straub
Print
Sep 29, 2024 -

Lexus of Birmingham responded

Driver, thank you so much for the positive review! We hope to see you soon!

September 22, 2024

Excellent customer service and attentive in helping us with the correct car to meet our needs! More

by divadayzie1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justan Banks and Frederic Allen
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Sep 29, 2024 -

Lexus of Birmingham responded

Hi there, thank you so much for the positive review! We hope to see you soon!

September 18, 2024

What a good experience we had as Justin was our knowledgable and helpful salesman. I would definitely recommend Justin! More

by Treasureislandbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin
Print
Sep 21, 2024 -

Lexus of Birmingham responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Sep 21, 2024 -

Treasureislandbb responded

What a good experience with Justin as our sales rep.

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