Lexus of Birmingham

Joe Zech and staff did very well on showing all features of the Lexus and on helping with setting up the Lexus app on phone. of the Lexus and on helping with setting up the Lexus app on phone. More

This is our 2nd purchase from Lexus of Birmingham and multiple Toyota purchases prior to those all different regions / states and cannot say enough good things about Lexus of Birmingham, by far the smoot multiple Toyota purchases prior to those all different regions / states and cannot say enough good things about Lexus of Birmingham, by far the smoothest, easiest, most stress free car buying experience. No pressure sales, no forced mark ups, addons and transparent through the whole process. We had the pleasure of working with Chase Merck, Fred in Finance, Buz Boyd the GM and Joseph Straub, and all of which were an absolute pleasure to work with. Absolutely LOVE our new GX 550 and look forward to our next purchase from Lexus of Birmingham. Don't waste your time shopping anywhere else. More

This dealership provided a great buying experience. Everyone was extremely professional and knowledgeable. I would highly recommend this dealership Everyone was extremely professional and knowledgeable. I would highly recommend this dealership More

Justan gave us an amazing experience, very informative, and made finding our perfect luxury car easy. and made finding our perfect luxury car easy. More

Took my vehicle in May 16, 2025. Christina Rembert is my new service rep. She was extremely helpful, professional and knowledgeable. My car was serviced in a timely manner and Michel Christina Rembert is my new service rep. She was extremely helpful, professional and knowledgeable. My car was serviced in a timely manner and Michelle made checking out a breeze. I've always had good service from Lexus of Birmingham. Thank you Christina and Michelle. More

Easy to work with, buying process was straightforward and fast! Very happy with Terry and his service. I came from out of state to purchase and Terry stayed after hours to meet with me because I ran into tra fast! Very happy with Terry and his service. I came from out of state to purchase and Terry stayed after hours to meet with me because I ran into traffic on my way to the dealership. I appreciated that greatly. We had been in contact for several days before my visit and I always received answers and info quickly and in great detail. Great buying experience. I also appreciated the fact that I wasn’t pushed to go one way or the other and none of the confusing tactics were used to try and squeeze more money out of my pocket. I knew the out the door price before ever leaving my home. It may of been farther for me to drive but I prefer Lexus of Birmingham over my local Lexus dealership. More

The dealership was nice, and the salesperson made the experience easy and to the point. I will definitely visit this dealership for my next vehicle purchase! experience easy and to the point. I will definitely visit this dealership for my next vehicle purchase! More

We were greeted at the door with prompt and courteous service. Facility was very accommodating. service. Facility was very accommodating. More

Professional staff who always deliver great customer experience whether it be in person or by phone experience whether it be in person or by phone More

Sales person John Parnell or Panell was very helpful and guided us through the experience and made us feel very comfortable. Also the service department has been great along with a technician name Larry wh guided us through the experience and made us feel very comfortable. Also the service department has been great along with a technician name Larry who explained to my wife in the simplest terms why an alignment was crucial to preserve our newly purchased tires. More