Lexus of Bridgewater

I would like to say my over all experience was excellent. Everyone was so helpful and provided a great deal of their time. I was not rushed or pushed into anything which was a great experience. Anytime I l Everyone was so helpful and provided a great deal of their time. I was not rushed or pushed into anything which was a great experience. Anytime I left a message it was returned in a timely manner and always professional. I would recommen Lexus of Bridgewater to anyone. More

This is our 2nd Lexus we bought from Joe Fass. He is always helpful, informative and help us to navigate the purchase process with great eaze. When my wife and I came to pick our new vehicle, Joe had ev always helpful, informative and help us to navigate the purchase process with great eaze. When my wife and I came to pick our new vehicle, Joe had everthing set-up when we arrived and walk us through the car's features. It was a very enjoyable and fulfilling buying experience for us. Joe, you did another great job! More

Thanks to Joe Fass for making this the most pleasant experience I've had when purchasing a car. Mr. Fass is extremely knowledgeable about the vehicles he sells and was extremely helpful in showing me w experience I've had when purchasing a car. Mr. Fass is extremely knowledgeable about the vehicles he sells and was extremely helpful in showing me what would fit my needs. When I picked up my car Mr. Fass spent time to make sure that I knew all the features and how to operate them correctly. I received a follow-up call to make sure everything was going well and that if I had any questions they would be answered. I'm am thrilled with my purchase and with the service I received. My family has bought several vehicles from Joe Fass and when the need arises again we won't hesitate to return. More

Joe Fass is the guy that you want to look for if you are looking for a Lexus. After looking at other's review on Joe I think I do NOT have to repeat what everyone has gone through with him. I do NOT inten looking for a Lexus. After looking at other's review on Joe I think I do NOT have to repeat what everyone has gone through with him. I do NOT intend to get a Lexus but rather a Volvo or Acura in the beginning after just seeing the cars in the showroom. However, Joe has presented the car so well that he made himself and the Lexus vechicle stood out from all other competitors. I still cannot figure out how to get the garage door opener to work on the vechicle, but Joe has just left me a voice mail to see if I have question with the newly purchased. I think he is also checking to see if I have taken the time to give the feedback he well deserved... so here it is for the one who can sell anything he believed in! More

We had excellent service from the moment we came to the dealer. Sairad was wonderful, very knowledgeable, patient and extremely accommodating. He is one of the best salespeople we have had the pleasure o dealer. Sairad was wonderful, very knowledgeable, patient and extremely accommodating. He is one of the best salespeople we have had the pleasure of working with. It was a pleasure doing business with this dealership and we will look forward to returning for future purchases and recommending them to friends and family. More

I went to this dealer to consider the purchase of a 2011 Lexus under the Costco new car buying service. I found the dealership to be upfront about the cost of the new car under this program and very accomm Lexus under the Costco new car buying service. I found the dealership to be upfront about the cost of the new car under this program and very accommodating in securing the desired vehicle from another dealership when they did not have the car in stock. They were respectful and were eager to please both before and after I purchased the vehicle. I would recommend others to this dealership. More

My wife went to Lexus of Bridgewater to test drive a RX350, and Joe gave her a very detailed introduction of the car. She then made an appointment with Joe to come back with me to make the final call. RX350, and Joe gave her a very detailed introduction of the car. She then made an appointment with Joe to come back with me to make the final call. However, the blizzard came and we ended up cancelling/changing appointment with Joe four or five times. But he was always patient and polite, and willing to stay late to accommodate our schedule. He even took a picture and mailed it to us when we took delivery of the car. More

Went to showroom to see newer cars. Met with Joe Fass who had sold me my prior auto. Joe was personable, professional and knowledgeable. He answered all questions, took me for test drive and explained all op had sold me my prior auto. Joe was personable, professional and knowledgeable. He answered all questions, took me for test drive and explained all options on the LS460. Joe spent a tremendous amouont of time going into detail on all areas of concern. His honesty and integrity in the past and during this visit enabled me to purchase the LS460. I would highly recommend this dealership and especially Joe Fass to all my acquaintances. Had several more questions after driving car home and Joe met with me the following day and once again went over particulars on optional equipment. Would also highly recommend Andy Watson in service department for his total customer focus and care for all my service needs. These are the gentlemen who know how to interact with a customer to get total customer satisfaction. More

It is truly an amazing thing when a customer leaves a service center at a dealership occasionally spending tons of money for an unexpected repair and leave feeling good. That is the way I have alwasy fel service center at a dealership occasionally spending tons of money for an unexpected repair and leave feeling good. That is the way I have alwasy felt each and every time I have come to Lexus Of Bridgewater. Not to mention that I think the best service tech is Andy Watson. I even brought my Acura there for service, why, because of Andy! More

Great job. Great team work among the staff. At all times I had the feeling that the organization and staff was oriented to and for the customer. Gave me as much time and demonstration as needed to und times I had the feeling that the organization and staff was oriented to and for the customer. Gave me as much time and demonstration as needed to understand this complex vehicle. Seemed genuinely concerned with future relationship. More