Lexus of Bridgewater

Mary Williamson is your ultimate professional and communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by communicator when it comes to customer service, always polite and listens to any complaint I may have.When you arrive for service you are greeted by a very polite staff who lets Mary know that you are there if she happens to be in another area.All complaints are addressed with a clear understanding of what has to be done to the vehicle while you waite, and if you leave you are notified by Mary promptly if there are other findings as your vehicle is processed so there are no surprises when you return for pickup. Thank you Mary for your continued professionalism and service. More

Shana and David continue to provide the highest quality of customer service and quality work. Their attention to detail and performing only those services that are truly needed have built a level of trust of customer service and quality work. Their attention to detail and performing only those services that are truly needed have built a level of trust sorely found in most Dealers today. I have been a customer of Bridgewater Lexus for many, many years. I have brought 5 vehicles over those years and would never think to get them serviced anywhere else. More

always had a wonderful experience in every aspect.great always had a wonderful experience in every aspect.great place.highly reccomended by me , all people that I was in contact treated me very nicely,very always had a wonderful experience in every aspect.great place.highly reccomended by me , all people that I was in contact treated me very nicely,very professionally, no complaints what so ever.it is real pleasure to deal with these people and certainly I will always return when the time comes for a new car etc etc. one of the best dealership in NJ. I am spreading the word around all my friends etc carl More

Buying a car from Lexus of Bridgewater is such a positive experience. The family has purchased all of our cars from Lexus of Bridgewater. All my wishes came true. Lee Halpert and Joe Fass are the consumate experience. The family has purchased all of our cars from Lexus of Bridgewater. All my wishes came true. Lee Halpert and Joe Fass are the consumate professionals. All questions were answered, concerns were attended to, and the staff is exceptional. That is why we keep coming back! More

I honestly could never say that I have ever had a "pleasant experience" buying a car...... until now. Things could not have gone smoother. Wayne DeGroff met outside in the lot and 2 hours later I d "pleasant experience" buying a car...... until now. Things could not have gone smoother. Wayne DeGroff met outside in the lot and 2 hours later I drove off in a new cpo 2005 ES330. There were no tricks and no games, just kind and respectful service. They worked with me on a trade in and we got to what was a fair deal for both sides without having to jump through too many hoops like is often the case. Wayne DeGroff was extremely courteous and very knowledgeable. He was also very patient as I had alot of questions! I feel like I have found a car that I love at a place I can see myself buying many cars from in the years to come. Thanks so much Wayne! More

I inquired via internet and received immediate follow-up - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salespers - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salesperson. The appointment was made and we were introduced to the dealer manager. Our salesperson was very helpful and professional. Once we selected our vehicle, they made the process as smooth as possible, setting up the insurance transfer and instructing us what was needed. Pick up was smooth. I would definitely recommend this dealership - in fact, it's our 4th car from this dealership whose service is also a pleasant experience with pick up and loaner car. More

Thanks Joe, for making this car buying experience painless, quick and easy. You were not satisfied with me being satisfied with my purchase. You wanted to make sure that I was happy. Even though I ca painless, quick and easy. You were not satisfied with me being satisfied with my purchase. You wanted to make sure that I was happy. Even though I came into your dealership knowing what I was looking for you made sure that everything was to my satisfaction. I appreciate your help and my family is very happy with our new car. More

I had been looking at Lexus for a while, and this is my first one (I've owned lots of Toyotas). I went into Lexus of Bridgewater several times in July and August, told the receptionist I didn't need a sale first one (I've owned lots of Toyotas). I went into Lexus of Bridgewater several times in July and August, told the receptionist I didn't need a salesperson, and they respected my wishes. I was shocked. I went back in on 8/7 and met Joe Fass. Joe is an awesome salesman. He truly wanted me to be happy with my purchase. He let me take all the time I needed, plus 2 test drives. He knew ALL the answers to the questions I had about the RX450h. First classy car salesman I have ever met. It was a pleasure to deal with him. When I took delivery, he spent several hours with me to show me how the "joystick" controlled the 5,000,000 options. He happily answered questions for me afterwards too. I stopped by the dealership the next Saturday and he was happy to help me figure out what I was doing wrong with the navigation. (I have never received over 1,000 pages of documentation for a car before!) I've had my car for 9 days, it's awesome. Go see Joe, he'll take unsurpassed care of you. More

I have purchased 3 new Lexus vehicles from Lexus of Bridgewater and I have had a fantastic experience on each occasion. The biggest reason why I continue to go back to Lexus of Bridgewater (aside from Bridgewater and I have had a fantastic experience on each occasion. The biggest reason why I continue to go back to Lexus of Bridgewater (aside from the quality of the vehicles) is the excellent experience I continue to receive from Joe Fass. Joe is the best and an incredible asset to Lexus of Bridgewater! His passion for the vehicles and his focus on satisfying the customer is unmatched by any dealership I have ever visited. He will go above and beyond to ensure the customer has the best experience possible in purchasing a new Lexus. He also stays involved with his customers after delivery of the vehicle and makes himself available to assist with any issues, whether is be with understanding a feature of the vehicle or helping with a service issue. He really goes above and beyond for his customers. Also, Lexus of Bridgewater has the best service department of any dealership I have ever dealt with. They are professional, courteous and will make sure your service experience is easy and to your satisfaction. They also stay in touch on a regular basis to make sure you are satisfied with your vehicle and to remind you when service is needed. I wish all dealerships would learn from Lexus of Bridgewater. More

This car dealership is what every car dealer in the united states should strive to be like. They made our car purchase stressfree and gratifying. Our salesman, Ed Carlock, explained all the features united states should strive to be like. They made our car purchase stressfree and gratifying. Our salesman, Ed Carlock, explained all the features of the car we had in mind and gave us a test drive. When it came to negotiating the price of the car he was able to give us the best deal possible as we knew from research on the internet. We met his general manager, Ron Joffe, who was wonderful to work with and one of the nicest individuals we have ever met in the car industry having bought over 30 new cars over the years. I cant say enough about how happy we are with Bridgewater Lexus. More