Lexus of Bridgewater

Can't say enough about this dealership from which I have just purchased our 4th Lexus. The people are professional and knowledgeable, polite and courteous, making transactions stress-free. A call placed to just purchased our 4th Lexus. The people are professional and knowledgeable, polite and courteous, making transactions stress-free. A call placed to Rich Wolsten in the Service Dept. resulted in a smooth transaction with Ed Carlock from the Sales Dept. From the beginning I felt that I was in good hands: both Ed and Rich inspire confidence and trustworthiness by creating open lines of communication at all times. We had special needs that Ed was able to accommodate. Because we always service our cars through Rich, there was a track record available on our trade-in. Once we started buying cars from Lexus of Bridgewater, we never looked back. We are Lexus of Bridgewater customers for life! Thanks, Ed and Rich. More

I have been with this dealership since 2005. Andy W in the Service Department is the very best. I have driven 3 ES's well over 100,000 on each in total confidence. Eddie R assisted me with my first RX a the Service Department is the very best. I have driven 3 ES's well over 100,000 on each in total confidence. Eddie R assisted me with my first RX and first Lease in November. He was knowledgeable, professional, and extremely understanding when my RX deal was postponed because of a death in the family. Thanks for years of pleasurable service and reliable miles. More

Eddie Ruggirello was my salesperson and he was absolutely fantastic. He was kind, he was patient, he was positive through the whole experience and even walked me back across the lot to look at the car I chos fantastic. He was kind, he was patient, he was positive through the whole experience and even walked me back across the lot to look at the car I chose when I wanted a final peek before signing—and all with a smile on his face and a true passion for the Lexus product and his job. And after all that, he still volunteered his time to show me some extra features we didn’t have time to go over on the day of the sale. Ask for Eddie R.! More

Attentive to customer needs. Professional and polite sales person (Eddie R.). Quick and clear communication.. Trustworthy. sales person (Eddie R.). Quick and clear communication.. Trustworthy. More

Just purchased my 3rd Lexus after losing my car in the recent flooding and had another great experience at Lexus of Bridgewater. Eddie R & Alex G made the process super easy and stress free. Excellent cus recent flooding and had another great experience at Lexus of Bridgewater. Eddie R & Alex G made the process super easy and stress free. Excellent customer service & professionalism. Thank you! More

My family is a Lexus family and I was happy to be joining the team by purchasing a Lexus myself. I have not purchased a car in several years as I was living in NY. Needless to say I was nervous about going i the team by purchasing a Lexus myself. I have not purchased a car in several years as I was living in NY. Needless to say I was nervous about going into a dealership because of all the things we hear about feeling pressured and salesmen being transactional and trying to swindle you... However, I absolutely love my new Lexus and a big part of that is my experience with purchasing it at Bridgewater Lexus with Eddie Ruggirello! From the moment we called about a specific car, Eddie R followed up to schedule an appointment, met us at the entrance, and was warm and welcoming without making us feel like we were rushed or that there was a transaction at the end. The dealership is beautiful and the majority of the cars are inside a large warehouse-style garage so you can view multiple cars side by side and weather is not an issue. This made it easy for me to look at the car I came in for but easily compare it to other models/colors I was considering. When we wanted to talk numbers, Eddie welcomed us at his desk with a welcome sign ( yes, a welcome sign!) and some cold waters. We then discussed details/concerns, and came to a place where I felt good about my purchase. From there, it was all very well executed from the finance office to the insurance calls, to my last signature. At the end of the purchase, we were once again welcomed at his desk but this time with a thank you card and chocolates from Eddie...chocolates! Then lastly, Eddie walked me through all of the features of the car and reassured me several times that he was just a call away if we needed anything moving forward and I know he meant it. I was thrilled to drive away with my new Lexus! Two days later, Eddie R called to check-in and see how I was enjoying my new car. I am extremely happy with my experience at Bridgewater Lexus and with Eddie R's customer service! I would recommend Bridgewater Lexus ( and Eddie) to all of my friends and family! Thank you, Eddie!! More

We want to thank Eddie R for making what was a stressful situation ( we had lost our car to the flooding in Ida) seamless and stress free. He was kind, patient and very knowledgeable. situation ( we had lost our car to the flooding in Ida) seamless and stress free. He was kind, patient and very knowledgeable. More

We have been taking our RX350s to Lexus of BW for the past 5-6 years. We needed a car for our son to take to college. Andy Watson in Service recommended Eddie R. We had one of THE BEST CAR BUYING EXPE past 5-6 years. We needed a car for our son to take to college. Andy Watson in Service recommended Eddie R. We had one of THE BEST CAR BUYING EXPERIENCES EVER working with Eddie! He was super courteous, friendly, no-pressure and so easy to talk to. We felt like we had know him for years! Additionally, Joelle was great to work with in signing all the paperwork. A great place to buy and service your car! Top-notch, professional and friendly! More

Our sales person was Eddie Ruggirello and he was incredibly helpful and professional. I originally went to the dealership just to browse and discuss used vs. new, Eddie worked through the options incredibly helpful and professional. I originally went to the dealership just to browse and discuss used vs. new, Eddie worked through the options with us and guided us to a very nice low mileage used car that was likely to sell quickly due to the pandemic-related low inventory of used cars. Eddie was very honest, patient and easy to work with. I received a fair price and Eddie and Alex Larsen on the finance side threw in a few extras, including warranty coverage that was similar or in some ways exceeded that of a new car. Overall, it was a very positive experience and I highly recommend Eddie and the Lexus of Bridgewater dealership. More

Just amazing AGAIN !! 2 weeks after we purchased the IS350, we closed on a 2021 RX350 F Sport - once again with the help of Eddie R. This time, the process was just as smooth as the previous one. We we IS350, we closed on a 2021 RX350 F Sport - once again with the help of Eddie R. This time, the process was just as smooth as the previous one. We were in and out of the dealership in no time - and no pressure tactics. Eddie R was professional and friendly as always - a pleasure to converse with. John Mottes, Sales Manager was also very friendly and professional. Lastly, the Finance Manager Joelle Heller crunched the numbers in no time and again without any pressure tactics. I would once again highly recommend Eddie R for your Lexus interest and have already recommended him on to family and friends. Feel free to reach out to me if I can help with any questions. More