Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Bridgewater
Bridgewater, NJ
1,203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,203 reviews
March 13, 2019
Recent purchase of Lexus RX350 I recently purchased Lexus RX350 at the Lexus of Bridgewater, and my experience was awesome! We were greeted with warm welcome, great customer service I recently purchased Lexus RX350 at the Lexus of Bridgewater, and my experience was awesome! We were greeted with warm welcome, great customer service, and above all superior experience working with Edward Ruggirello. Eddie made sure all of our needs were met and gave us the comfort and confidence of our purchase with a best price. Subsequently, I recommended Eddie to my cousin and they purchased the car as well. Eddie, You were great! Thank you so much for everything you did from giving us the background of the vehicles, suggestion to take a car ride, and helping us with the price we had in mind. I am very happy that I can reflect on the positive purchase experience #1 as we bought this car after 15 years. My son and family love the new car! Thanks to Paul as well who gave us the confidence as well. Shailesh and Pamela Desai More
by Desai Family
Employees Worked With
Paul - Internet specialist, Eddie Ruggirello
March 10, 2019
Smooth & Pleasant Experience We were referred to “Eddie R” by a family member. From the moment we stepped in, unlike other pushy dealerships, Eddie had our best interests at heart We were referred to “Eddie R” by a family member. From the moment we stepped in, unlike other pushy dealerships, Eddie had our best interests at heart. First having the right vehicle for the wife along with meeting our budget. We got a beautiful 2019 Red RX450h at great price along with an excellent financing promotion. The whole staff including the Sales Manager and Financing specialist were friendly as well. From start to finish Eddie was involved to ensure the process was smooth. He explained all the features and answered all our questions. So far this is our 2nd Lexus from Bridgewater Lexus so there must a be a reason why we keep on coming back! More
by chinar16
Employees Worked With
Eric Ruby, Eddie Ruggirello, Joelle Heller
February 21, 2019
Eddie R knows his business!, Met with Eddie fist time there and it was an easy and wonderful experience. Took less time than my last purchase at another dealership. He took his Met with Eddie fist time there and it was an easy and wonderful experience. Took less time than my last purchase at another dealership. He took his time and explained all the features and I did not feel rushed. Thank you Maria K More
by Lexgal123
Employees Worked With
Eddie Ruggirello, Joelle Heller
February 20, 2019
Eddie is The Best! Great pleasure to buy a new car from Eddie Ruggirello . He’s excellent and very friendly salesperson. Also, all people working there are so nice! Great pleasure to buy a new car from Eddie Ruggirello . He’s excellent and very friendly salesperson. Also, all people working there are so nice! More
by Jimmy and Flo
Employees Worked With
Eddie Ruggirello, Charles Bush
February 14, 2019
Second charm was a charm Once again, I worked with Eddie R. ... his friendly and professional demeanor made the leasing process go smoothly and he took time to go over the RX Once again, I worked with Eddie R. ... his friendly and professional demeanor made the leasing process go smoothly and he took time to go over the RX 350's many features. I got exactly what I wanted in terms of vehicle, interior and exterior color/materials without feeling pressured. More
by whitebread44
Employees Worked With
Eddie Ruggirello
February 02, 2019
Excelente Services, Thank you Eddie! I have worked with Lexus of Bridgewater in the past which brought me back this time My experience with Eddie Ruggirello was the best. Eddie is genuin I have worked with Lexus of Bridgewater in the past which brought me back this time My experience with Eddie Ruggirello was the best. Eddie is genuine and sincere, highly professional from start to finish. He made me feel comfortable from the moment I arrived. He is patient, knowledgeable and honest which makes comfortable. Eddie answered all my questions and went that extra mile to make me feel a special Customer! Thank you Eddie! More
by Wayne Dyer
Employees Worked With
Eddie Ruggirello
January 22, 2019
Outstanding customer service! I just started a lease for the NX300. We went to several dealerships. Our experience with Eddie Ruggirello was the best we have ever had in buying a c I just started a lease for the NX300. We went to several dealerships. Our experience with Eddie Ruggirello was the best we have ever had in buying a car. Eddie is genuine and sincere - highly professional from start to finish. He made us feel comfortable from the moment we arrived right through taking the family picture with the big red bow on our new car! Eddie is highly knowledgeable but not high pressure. I can’t say enough good things about our experience. I highly recommend buying your first or next Lexus through Eddie at Bridgewater Lexus. This was our first and I could already see it will not be our last! More
by LauraH
Employees Worked With
Alex - Finance , Eddie Ruggirello
January 14, 2019
Eddie was FANTASTIC!!!!!! I have worked with Lexus of Bridgewater in the past which brought me back this time. I worked with Eddie R. and he was absolutely fantastic to work wi I have worked with Lexus of Bridgewater in the past which brought me back this time. I worked with Eddie R. and he was absolutely fantastic to work with! Thank you Eddie for answering all my questions and going the extra mile to make me a HAPPY Customer! More
by Nikki1
Employees Worked With
Eddie Ruggirello
December 27, 2018
“. . .Excellence is not an act, but a habit " “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” — Will Durant I am happy to offer my remarks on Eddie R. who was per “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” — Will Durant I am happy to offer my remarks on Eddie R. who was personal, professional, considerate and Honest during all of our interactions. Full disclosure, and a statement, in and of itself. We are returning customers! We decided to upgrade our 2007 Lexus IS 250 AWD that we purchased from Lexus Bridgewater October 2006 with the 2018 Lexus GS 350 AWD F Sport. We believe we were thorough in our research of: car dealerships, vehicle selections and yes, salespeople. Kudos to the entire Lexus Bridgewater T.E.A.M. We first called the dealership to confirm that Eddie was in the office and to arrange for a test drive. Lori directed our phone call and warmly greeted us upon arrival. We followed Eddie back to his desk where there were three bottles of refreshing water awaiting our arrival. A very good example of Eddie’s ‘attention to detail’ and consideration for his customers. There are many other examples but we don't want to spoil any of the wonderful surprises that we enjoyed from Eddie. We can honestly say that the entire sales experience, which included the negotiating, was never pressure-driven. A true 'Win-win' for all parties involved...Joelle, Finance Manager was also very patient and happy to answer any of our questions. We also took advantage of the New Owner Seminar and Ron Gwinnett, Service Manager; Charles Bush, Lexus Technology Specialist; and Jim Grau, Shop Foreman answered any questions from the audience. They were patient and accommodating and really wanted the customers' questions answered. Psalms 37:4 “Take delight in the LORD, and he will give you the desires of your heart.“ More
by Lexus_GS350_F-Sport
Employees Worked With
Jim Grau, Shop Foreman, Ron Gwinnett, Eddie Ruggirello, Charles Bush, Joelle Heller
November 23, 2018
Great experience Our second experience leasing a new vehicle went as smoothly as the first. Very friendly and professional staff. Eddie R.is the reason we like this Our second experience leasing a new vehicle went as smoothly as the first. Very friendly and professional staff. Eddie R.is the reason we like this dealership. He is patient, knowledgeable and honest which makes the whole experience less stressful. He makes himself available to answer any concerns or questions before, during and after the purchase. More
by carol123
Employees Worked With
Jose Mora, Eddie Ruggirello, Joelle Heller
