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Lexus of Bridgewater

Bridgewater, NJ

4.9
1,203 Reviews

1550 US-22

Bridgewater, NJ

08807

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Showing 1,203 reviews

July 10, 2018

New Car Purchase Super Service!! Eddie R. was solicitous in listening to our "wants" in a new car. Once ordered, he kept us up to date on our car's progress. Upon deli More

by cargirl48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ruggirello, Joelle Heller
Jul 11, 2018 -

Lexus of Bridgewater responded

Congrats on your new car! We're thrilled you enjoyed your experience with us! We strive for exceptional customer service and are so happy to hear that's what you received. Enjoy your new vehicle!

July 06, 2018

Car purchase Excellent in every way...Wayne stayed in touch with us ( we visited the showroom on two previous occasions before purchasing the car), but did not pr More

by Lexusrx350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Degroff, Joelle Heller
Jul 08, 2018 -

Lexus of Bridgewater responded

We will be sure to thank Wayne for providing you with excellent service. Thank you for sharing your experience with us!

July 02, 2018

Eddie Ruggirello was outstanding in his professionalism My whole experience with all the staff at Lexus of Bridgewater was very friendly and did what ever they could to make my time there pleasurable.Tha More

by Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ruggirello
Jul 03, 2018 -

Lexus of Bridgewater responded

Thank you for sharing your experience with us, Lester! We are so happy to hear that you had a positive experience with Anna and that you are loving your new car. Congratulations and we hope to see you again!

June 16, 2018

Overall good, but can be better RX350 2016 1st visit for Airbag sensor recall inspection, the inspection time took 1 hour 35 minutes, Was told should be done within 1 hour during sch More

by Chih Yao Chang
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Sarcona
Jun 18, 2018 -

Lexus of Bridgewater responded

Chih Yao Chang, I regret to hear about your service experience not meeting your expectations. I would appreciate the chance to speak with you and get more information. Please email me at jwainwright@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Justin Wainwright Lexus of Bridgewater General Manager

June 13, 2018

Great Experioence I Purchased a vehicle from Eddie Ruggirelo and he was extremely professional and explained the details of the car as well as its warranty and even aft More

by scottieb111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ruggirello, Sandy Diaz
Jun 13, 2018 -

Lexus of Bridgewater responded

Thank you for sharing your experience with us! We are so happy to hear that Eddie Ruggirello took excellent care of you with his vast knowledge. We appreciate your recommendation and review. Come back and see us anytime!

June 11, 2018

Great I purchased a car from Eddie R. What a great experience. Made us feel right at home. He went over the car with me and answered any questions that I h More

by Msuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ruggirello
Jun 12, 2018 -

Lexus of Bridgewater responded

Hi Msuarez, thank you so much for sharing your great review. We are delighted to learn Eddie provided you with stellar service! Congratulations on your new car! We look forward to your next future visit.

June 03, 2018

Great first experience with Lexus of Bridgewater I was helping my friend purchase his first Lexus at a dealer and Dawn Dobrosielski made all the transactions very smooth from negotiating the price, t More

by kee0419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Dobrosielski, Joelle Heller
Jun 04, 2018 -

Lexus of Bridgewater responded

Hello, We greatly appreciate your referral! Thanks for sharing us this review and giving us feedback regarding your friend's experience. Please let us know if we can assist you or anyone else you know again.

June 02, 2018

Excellent knowledge and expertise by all individuals All personnel, particularly Mr. Carlock and Ms. Heller were very helpful, knowledgeable, and willing to spend the time necessary to answer questions a More

by Joedec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Carlock, Joelle Heller
Jun 03, 2018 -

Lexus of Bridgewater responded

Hello, Thank you for sharing your comments. We are so thrilled to hear that our team was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

June 01, 2018

It's not just about the car! From start to finish, Bridgewater Lexus offered us more than we expected. They delivered quality client service that can only match the quality of the More

by Fivegeees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Eddie Ruggirello
Jun 01, 2018 -

Lexus of Bridgewater responded

Fivegeees, Congratulations on your new vehicle! We appreciate you taking the time to leave us your feedback while working with Eddie. It brings us much joy to know he provided you with the top notch service you deserve! Thank you!

May 18, 2018

Excellent experience with the help of Eddie R. Eddie R. was extremely professional, helpful and patient with no pressure. I've always dreaded the car buying experience but Eddie R. made it easy an More

by D D Shaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ruggirello
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