
Lexus of Bridgewater
Bridgewater, NJ
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Great Service! Eddie Ruggirelo was the best. He wasn’t pushy at all, totally honest and upfront from start to finish. Pleasant, professional. Went above and beyond. Eddie Ruggirelo was the best. He wasn’t pushy at all, totally honest and upfront from start to finish. Pleasant, professional. Went above and beyond. Thank you Eddie. Stay honest and friendly. More
IS delivered did not have features promised Went in and Tony was friendly. We described the features we wanted in a car (all safety related) and were recommended to buy the IS AWD model and told Went in and Tony was friendly. We described the features we wanted in a car (all safety related) and were recommended to buy the IS AWD model and told it would have the features we requested. Told him we were also considering a Volvo that had similar features at a similar price. Upon getting the car and driving it found it did not have all the features he had said it did. Called and was told we just didn’t know how to turn them on. Turns out features, including sensors and things like Parking assist were not in the car. He left me a message saying that after he researched it they were not available in the IS. Unfortunately we were misled during the sales process and didn’t pick it up when delivery was taken. More
Great customer service Eddie was very friendly, patient and very accommodating. He put not pressure on us when it came to deciding whether or not we would buy the car. Eddie Eddie was very friendly, patient and very accommodating. He put not pressure on us when it came to deciding whether or not we would buy the car. Eddie is a great salesman. Keep up the great work. More
Vehicle Search Not sure of the floor sales folks, but the internet manager is painful. Inquired about a vehicle, sent trade info to get a value, never heard back. Em Not sure of the floor sales folks, but the internet manager is painful. Inquired about a vehicle, sent trade info to get a value, never heard back. Emailed a follow up, never heard back. Called and she informed me the car was sold. I said thanks and she said OK bye. No attempt to turn me into a customer, no mention of other similar inventory, nada. Terrible salesperson. Won’t be using this dealership (FWIW, I already own a GX-460 and a GS-350, so we are a Lexus family. Missed opportunity to sell multiple cars to me for the coming years). More
wow, such a good experience We had a pleasant experience with Eddie Ruggirello. There was no pressure.It took us quite a bit of time and involved 2 sons and my husband and I. We had a pleasant experience with Eddie Ruggirello. There was no pressure.It took us quite a bit of time and involved 2 sons and my husband and I. There were a lot of questions from all of us and Eddie was so patient .At the end we drove home with a beautiful suv. Eddie is extremely courteous, kind, and upfront and easy to talk to. He truly had our interest at heart. Wewould go back to him next time. More
"Truly Outstanding" I receive a very professional service. It was a great to have an easy, no pressure no rushing experience. All the question I made were answered . Ever I receive a very professional service. It was a great to have an easy, no pressure no rushing experience. All the question I made were answered . Everything went very smoothly. Eddie R was friendly, courteous and very patient. My experience was very satisfying and relaxed. More
Eddie Was a great experience from the moment I walked in, Eddie values all his customers, made the whole process stress free and enjoyable. And he followed Was a great experience from the moment I walked in, Eddie values all his customers, made the whole process stress free and enjoyable. And he followed up with us the next day! More
Awesome Experience Eddie was great! Took his time to thoroughly review the GX and terms of the lease. He even came in on his day off. Joelle was great as well. A Eddie was great! Took his time to thoroughly review the GX and terms of the lease. He even came in on his day off. Joelle was great as well. All in all, an awesome experience! More
Great Experience! Eddie made the car buying experience very easy. He was honest, direct, and easy to work with. I would absolutely recommend working with him. Thanks Ed Eddie made the car buying experience very easy. He was honest, direct, and easy to work with. I would absolutely recommend working with him. Thanks Eddie! More
Outstanding Salesman/Outstanding Experience! My daughter and I visited Lexus of Bridgewater . Eddie R was our sales person. We purchased a used ES350. Eddie made the whole process seamless. E My daughter and I visited Lexus of Bridgewater . Eddie R was our sales person. We purchased a used ES350. Eddie made the whole process seamless. Eddie R was professional, kind and answered all my questions. We had a very positive experience! I would highly recommend Eddie R More