
Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,209 reviews
Thanks for easy experience A couple years ago Eddie R. helped me to lease an ES300h, His experience and knowledge made it an easy and enjoyable experience and he has been avail A couple years ago Eddie R. helped me to lease an ES300h, His experience and knowledge made it an easy and enjoyable experience and he has been available for any question since, Recently I returned to Eddie R to buy out the lease and Eddie made this experience even easier than the first. Eddie R is prepared and incredibly professional and it is a real pleasure to work with him, and easy to recommend him to others. Adam helped to line up financing and I found him very helpful and knowledgeable. He managed to quickly line up a low interest loan in a far shorter time than expected, and helped make this a stress-free experience. I can only wish continued success to Eddie R and Adam. Working with these guys is a pleasure. More
Above and beyond--- My wife and I were on our way home from a unpleasant visit to a dealership on Route 10. By chance I called Lexus of Bridgewater and got Rob on the ph My wife and I were on our way home from a unpleasant visit to a dealership on Route 10. By chance I called Lexus of Bridgewater and got Rob on the phone, thank God. His quick response and attitude prompted me to turn around and drive over to the showroom. I a half hour Rob and Eddie had located the exact vehicle several other dealerships told us "did not exist" and at a very competitive price. We picked up our new RX350 this evening. I thought my wife would cry as Eddie pulled up with her new car adorned with a giant red bow on top. This was typical of our experience. Very nice people More
Great experience Alex and the entire team at Bridgewater Lexus were very professional and knowledgeable about their cars. They made our experience very easy and enjoy Alex and the entire team at Bridgewater Lexus were very professional and knowledgeable about their cars. They made our experience very easy and enjoyable. We will certainly recommend Alex to our friends and family. More
Responsive and Professional I came in on a Saturday knowing what I wanted and with limited time it get a deal done. Eddie R. Was my salesperson and worked hard to get through the I came in on a Saturday knowing what I wanted and with limited time it get a deal done. Eddie R. Was my salesperson and worked hard to get through the process in a timely and effective manner. Joelle Dunn handled the finance piece and did her pat as well. Great service under pressure. More
Great Sales Staff, Clear, Informative, Polite, Responsive I was trying to decide between a Lexus car model and an Audi car model that was comparable. My decision to buy a Lexus turned because of the superio I was trying to decide between a Lexus car model and an Audi car model that was comparable. My decision to buy a Lexus turned because of the superior service, information, attention and responsiveness of Lexus of Bridgewater and its staff. My sales associate was excellent and so pleasant to work with. There is a lot to be said for the care and attention paid by the car dealer. More
Best dealership experience in 30 years We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on We took delivery of our new 2016 Jeep Grand Cherokee from Lexus of Bridgewater today. Our salesman Eddie R was absolutely amazing. I was planning on visiting the dealer Saturday 8/27 for a test drive and consider buying the car, but I threw my back out and needed emergency surgery on Monday 8/29. My wife and I didn't want to lose the opportunity to purchase the car but there was no way we could get to the dealer because of my surgery. With Labor Day weekend approaching we were concerned someone else would purchase the car we wanted. Wanting to make sure we didn't lose the car, our salesman, Eddie R worked with my wife over the phone for two days to set up the financing and insurance requirements. After we agreed to everything we still had no way to complete the transaction since I just got home from the hospital and could not drive. Eddie R personally offered to deliver the car to our house 50 miles away on his day off. We thought he was crazy and it sounded to good to be true. He showed up today with all the paperwork and within an hour the new car was sitting on our driveway. Although this wasn't a Lexus car, Eddie R and Joelle of his finance department provided remarkable customer service.. My wife and I highly recommend Lexus of Bridgewater especially Eddie R because he went above and beyond what any dealer ever did for us in 30 years. We will definitely be buying more cars from him in the future. Thanks again!! More
Outstanding Engineering and Personal Sales Care Provided My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I My wife and I made several visits to Lexus of Bridgewater, and then purchased our new automobile, there, for four vitally important reasons: 1. I had purchased a Lexus, 4&1/2 years ago, and I have experienced only the very best of care and dedicated service for both myself and my Lexus ES 350. 2. When we decided it was time for us to replace my wife’s 2008 Volvo, I suggested that we give Lexus of Bridgewater "a look", even knowing that the gentleman, who had sold me my vehicle in late 2011, was no longer employed there, meaning, I knew none of the sales personnel. 3. My service consultant strongly suggested that we ask to be guided by salesman Eddie R., which truly turned out to be a great recommendation, for Eddie is caring and comprehensive, candid and knowledgeable. 4. Eddie afforded my wife an opportunity drive as many as 5-6 different automobiles during our four visits, and in some instances, she drove one of these cars a second time, as he intelligently suggested she should absolutely determine her comfort levels by comparison. As she pointed out her feelings and preferences, he was incredibly helpful in his guidance. His demeanor was always “how can I best help you”. This is a gentleman who has empathy for seemingly everyone, who openly shares his very positive feelings about the significance of family values, and who clearly has perceptions and principles of decency to which we subscribe. Our newly purchased car is beautiful; Lexus engineering is outstanding; the key to our purchasing our new RC 300 was Eddie R’s approach and his caring attitude. More
Great Experience Just leased our 4th RX350 and after going to another dealership for our 3rd for convenience, we went right back to Bridgewater after not getting the s Just leased our 4th RX350 and after going to another dealership for our 3rd for convenience, we went right back to Bridgewater after not getting the service we expected at the other dealership. Max was great - spent time with us and worked with us to get to a price that worked. More
Wonderful Experience Buying New RX at Lexus Of Bridgewater We had the best Experience Buying 2nd Lexus from this dealership. Our Sales Consultant Ed Carlock helped us choose the perfect Vehicle based on our ne We had the best Experience Buying 2nd Lexus from this dealership. Our Sales Consultant Ed Carlock helped us choose the perfect Vehicle based on our needs. There was no Hassle in Negotiating the price. I would definitely recommend Lexus Of Bridgewater for buying a Lexus. More
Lexus of Bridgewater - 2016 Lexus RX450h We just picked up our 2016 Lexus RX450h and are totally delighted with the car as well as our treatment at Lexus of Bridgewater. We ordered the car t We just picked up our 2016 Lexus RX450h and are totally delighted with the car as well as our treatment at Lexus of Bridgewater. We ordered the car to ensure that we could get special equipment on the automobile. While it took a few months to assemble and deliver, we were very pleased with the transaction and understanding demonstrated by Lexus of Bridgewater. Working with Eddie Ruggirello was a pleasure both during the period while the car was being assembled, as well as the delivery. We also were particularly pleased with Adam Brenner when it came to the financial details. We would definitely recommend this dealership to anyone thinking about acquiring a Lexus. Since I have owned other Lexus automobiles, I would very much recommend their top notch service department. More