
Lexus of Bridgewater
Bridgewater, NJ
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Service with a Smile at Lexus of Bridgewater Our son-in-law, Eddie R., recommended that we take the 1 1/2 hour trip to Lexus of Bridgewater for service on our 2002 Lexus SC430. We needed new br Our son-in-law, Eddie R., recommended that we take the 1 1/2 hour trip to Lexus of Bridgewater for service on our 2002 Lexus SC430. We needed new brake shoes, our speakers needed repair, and we also got our car detailed. We were not disappointed at all!! In fact, we were so happy to have such knowledgeable, kind people doing the work for us! Roberto, Jorge, Ron, and Charlie made our car look and drive like a brand-new automobile!!!!!! They were all wonderful! Ron Jaffe, thank you for making sure that everything ran smoothly! A very special thank you to Eddie for making this all possible for us!!! Kudos to all of you! We will continue coming to Lexus of Bridgewater for all of our service needs. . More
Purchased New Lexus NX F-Sport I had a great experience buying my new Lexus NX F-Sport SUB at Bridgewater Lexus. Wayne is a very professional and friendly sales agent and was very h I had a great experience buying my new Lexus NX F-Sport SUB at Bridgewater Lexus. Wayne is a very professional and friendly sales agent and was very helpful in describing the vehicle details. I highly recommend Bridgewater Lexus! Thanks, Sadi More
A Global Experience I went to the dealership not needing a new vehicle but just looking because I was dissatisfied with what I was currently driving. After seeing what w I went to the dealership not needing a new vehicle but just looking because I was dissatisfied with what I was currently driving. After seeing what was available in the type of vehicle that interested me I had decided on a particular model. The salesman worked with me to find exactly what I wanted. While on a trip to Europe we experienced a minor hiccup but Eddie R. picked up the ball and ran with it. A few phone calls and emails later everything was right on track for delivery upon my return. Eddie and Joelle made everything happen without a hitch and we were extremely pleased with them and the dealership. More
Service department Every time I visit the service department, even if it is just for a car wash, everyone goes out of their way to make it an enjoyable experience. The p Every time I visit the service department, even if it is just for a car wash, everyone goes out of their way to make it an enjoyable experience. The people I have worked with are on top of what is going on with your vehicle and keeps you in the loop of what is going on. They make an extra effort to get to know you and always greet you my name when you enter the service department, which makes Your visit much more personal. I would highly recommend Lexus of Bridgewater to anyone. More
My Lexus lease experience Thanks to Eddie for making my lease process so seamless. From the day we entered Bridgewater dealership Eddie took care of every small detail while en Thanks to Eddie for making my lease process so seamless. From the day we entered Bridgewater dealership Eddie took care of every small detail while ensuring we are fully taken care off. Thank you once again Eddie for doing this. This is just exceptional service and an examples for others. More
An un-anxious experience Normally purchasing a car is an extremely unpleasant experience. From thee time we entered the showroom to the time we took delivery, the experience w Normally purchasing a car is an extremely unpleasant experience. From thee time we entered the showroom to the time we took delivery, the experience was pleasant. The front desk person was friendly and brought us a salesperson immediately. The salesperson (Barry Dworkin) was very professional and listened to our presentation for the purchase price of the auto and the sales price of our trade-in. The sales manager was also a professional and worked with us to the completion of the purchase and trade in. More
Bridgewater Lexus Service Rocks! Every time I walk through the door of the Bridgewater Lexus Service area I feel special. Charlie Bush always greets my dog, Dagny, and me actually hap Every time I walk through the door of the Bridgewater Lexus Service area I feel special. Charlie Bush always greets my dog, Dagny, and me actually happy to see us! We feel like rock stars each and every visit. In fact, we feel like members of the Lexus family from the moment we get there to the moment we drive the car out. The greeter asks about my family and waves to me when ai leave! And Charlie ensures our visit is efficient as possible by keeping the process always moving. Thank you for making something not so fun to do pleasurable! Further, the service reps fully explain everything to ensure I have a clear understanding of the service needed and fair recommendations. The Lexus service model and the Bridgewater Service team is my motivation to buy another Lexus when I am ready for a new car! More
A saleperson and dealership to trust, purchase from Arkansas We were in Arkansas when we purchased the car from Dawn at Bridgewater Lexus after seeing the photos. I was on business in NYC the next week and caug We were in Arkansas when we purchased the car from Dawn at Bridgewater Lexus after seeing the photos. I was on business in NYC the next week and caught the train over to the dealership. Dawn was waiting to pick me up at the train station just like we arranged, the car with what we expected, we completed the paper work in less than an hour and I drove 1,218 miles back home including a stopover at my brother's in TN. My wife was apprehensive about getting a car that far away but they had the exact car with all the features and price that was great. Dawn has certainly been there for us before, during and after the sale. That means a lot to us and a great testimony for her commitment to customers, no matter where they live. If we can share a positive comment with any of your potential customers, whether short or long distance away, please let us know. More
Excellant Service The sales person and manager were very friendly and worked with us to give us the best deal. We drove over 100 miles to the dealership and it was wor The sales person and manager were very friendly and worked with us to give us the best deal. We drove over 100 miles to the dealership and it was worth the time and effort. Would gladly buy another vehicle from the sales person and dealership. More
Top tier Wayne was excellent from the first time we spoke until we finished the deal. He clearly cared about my satisfaction and showed it by going the extra m Wayne was excellent from the first time we spoke until we finished the deal. He clearly cared about my satisfaction and showed it by going the extra mile and coming in on his day off to assist me. He even drove with me to drop off my previous vehicle at another dealership. He was patient and professional and he should be commended. I will without a doubt buy another vehicle from him as well xxx recommended him to friends and family. More