Lexus of Bridgewater

Title: Exceptional Service and an Unforgettable Experience at Lexus of Bridgewater! Last week, my family and I had the pleasure of visiting Lexus of Bridgewater dealership to purchase a Lexus ES Experience at Lexus of Bridgewater! Last week, my family and I had the pleasure of visiting Lexus of Bridgewater dealership to purchase a Lexus ES300H, and we couldn't be happier with the incredible service we received. From the moment we walked through the showroom doors until we drove away in our new vehicle, the entire experience was nothing short of outstanding. The staff at Lexus of Bridgewater went above and beyond to ensure our needs were not only met but exceeded. We were warmly greeted by their friendly and knowledgeable team who patiently listened to our preferences and requirements for the car. Unlike some other dealerships we had visited, there was absolutely no pressure to rush into a decision. They took the time to understand our needs, preferences, and budget, and then meticulously guided us through the available options. Our sales representative, Eddie Ruggirello, was a true professional, and his expertise was evident throughout the process. He had an in-depth knowledge of the Lexus ES300H and enthusiastically answered every question we had, making us feel confident in our choice. Additionally, he shared valuable insights about the car's features, performance, and safety, which further solidified our decision. The dealership itself was clean, modern, and well-organized, creating a comfortable environment for us to explore the various models on display. Their vast selection of Lexus vehicles impressed us, and we appreciated the attention to detail in their presentation. Once we settled on the Lexus ES300H, the financing process was smooth and hassle-free. The finance manager there was efficient and transparent, explaining all the financing options available to us. She patiently clarified each detail, making sure we fully understood our choices and terms. Upon taking delivery of our new Lexus ES300H, we were delighted to find the car in immaculate condition, polished to perfection both inside and out. The team took the time to explain all the car's features and functionalities, ensuring that we left the dealership feeling confident about our new purchase. Overall, the service we received at Lexus of Bridgewater was second to none. Their exceptional attention to detail, friendliness, and commitment to customer satisfaction made the whole experience enjoyable and stress-free. We genuinely felt valued as customers, and it's evident that the team takes great pride in their work. Without a doubt, Lexus of Bridgewater is a top-notch dealership, and we highly recommend them to anyone looking to purchase a new vehicle. Our heartfelt thanks to the entire team for making our car-buying experience so memorable and special. We are thrilled with our new Lexus ES300H and look forward to many years of driving pleasure ahead! Thank you, Lexus of Bridgewater, for providing such excellent service and leaving a lasting impression on us. You have gained lifelong customers in our family! More

Purchased a certified is250 and also leased then purchased an is300 from lexus bridgewater. After i purchased out the 2020 is300 lease we heard a ticking sound in the dash (sometimes) I brought it purchased an is300 from lexus bridgewater. After i purchased out the 2020 is300 lease we heard a ticking sound in the dash (sometimes) I brought it in to Richard at service who i always deal with. They kept the car until they heard it. They finally heard it and dedicated more than a full day on my used car taking apart the dash and ensuring the noise did not return the next day. No one else would have cared to spend all that time on a little ticking sound but Lexus bridgewater. And this is only a 2020 is300. My husband and I have leased Cadillacs over 15 years and never received service like this. After i purchased a Lexus for my daughter i experienced this wonderful service-Rich remembered me every time i called. He always suggested what was needed at what time for the car. He knows everything about the cars and is a very nice person. We also purchased a used 2009 Honda accord 8 years ago from Lexus Bridgewater which is still running great in 2023. More

We have bought 3 cars so far from this dealership in last 10 years Eddie R who helped us in our purchase is outstanding. Eddie goes out of the Wang to ensure he understands the needs of the customer and fi 10 years Eddie R who helped us in our purchase is outstanding. Eddie goes out of the Wang to ensure he understands the needs of the customer and finds the right car for them. Everyone at the dealership is very friendly. I would highly recommend this dealership and Eddie in particular to anyone who has wants to buy a Lexus. More

I can truly say each time I walk in Lexus of Bridgewater, I feel like family. Eddie R. has taken care of my family and me for years now and I go back because of the personalized attention and candor. I never I feel like family. Eddie R. has taken care of my family and me for years now and I go back because of the personalized attention and candor. I never feel high-pressured sales tactics. What I did feel was "heard". Every detail I said was important to me, I got in my new car. I also appreciate the follow-up at every stage of the sale. Also, thanks to Joelle for taking sweet care of me. It is all appreciated and why I will continue to drive past the Lexus dealer two miles from my house. You all rock! More

The service and purchasing experience from Lexus of Bridgwater and Eddie R was top notch. This is my second car through the dealership, and both times the process has been quick and painless. I wou Bridgwater and Eddie R was top notch. This is my second car through the dealership, and both times the process has been quick and painless. I would definitely be willing to purchase from them again. More

I truly had the most wonderful car buying experience with Eddie R. at the Bridgewater Lexus. He made everything feel so easy and seamless and he answered every question I had (even the silly ones). He was pr Eddie R. at the Bridgewater Lexus. He made everything feel so easy and seamless and he answered every question I had (even the silly ones). He was professional, extremely friendly, and made the best dad-jokes. After ordering the custom color car I wanted, he continued to follow up over email and phone to keep us up to date on shipping and delivery times. He even connected me with someone for car insurance who got me a great deal. I am extremely appreciative of Eddie and his service and when I come back to buy another Lexus in the future, I will 100% request Eddie to help again. THANK YOU EDDIE! :) More

Eddie is great but GO to a different location! !! I recently purchased a car with this location and I must say they are extremely disingenuous! DISINGENUOUS , they are not honest at all. They told !! I recently purchased a car with this location and I must say they are extremely disingenuous! DISINGENUOUS , they are not honest at all. They told me to stop payment on my previous car after a trade in only to end up being stuck with the bill. I feel duped! Go elsewhere ! More

Both Eddie R and Alex did an outstanding job. They were always available to help and understood our situation. Would highly recommend this dealer, especially Eddie R and Alex. They were always available to help and understood our situation. Would highly recommend this dealer, especially Eddie R and Alex. More

My recent purchase of NX 350 here was a great experience. Edward Ruggirello was helpful in getting the car we were looking for. He sold the car without putting any pressure which made the purchase enjoyabl Edward Ruggirello was helpful in getting the car we were looking for. He sold the car without putting any pressure which made the purchase enjoyable. Joelle was good in getting us the loan and thanks to her also. Thanks Edward Ruggirello. More

They always have a time to fit my schedule. Joel is the service advisor I recommend as well. He is "The Man!" Joel is the service advisor I recommend as well. He is "The Man!" More