Lexus of Bridgewater

I had a wonderful car buying experience at Lexus of Bridgewater, and it is my pleasure to write a review on their behalf. I was not sure if I was ready to purchase a vehicle, and I had e-mailed severa Bridgewater, and it is my pleasure to write a review on their behalf. I was not sure if I was ready to purchase a vehicle, and I had e-mailed several dealerships to obtain information regarding the ES 350. Peter Palma responded quickly to my request. I told him that I would like to make an appointment to meet with him that Thursday, since I was having my car in for service. He told me that he would not be in, but suggested that I ask for Sirad. Upon my arrival, I was warmly greeted by Tammy at the front desk. She immediately made me feel right at home, which certainly helped to ease any "car-buying anxiety." She introduced me to Sirad, who was one of the kindest, friendliest people I have ever met- not what you would expect at a car dealership (I used to sell cars, so I have some experience in this area!) He walked me out to show me the car, and went over every possible detail! He offered me a test drive, and suggested that I take the car on the highway to see how it handled. He spent hours answering my questions (which were many). I felt as if I was spending the day with a friend who was helping me to buy a car, rather than with a salesperson trying to make a sale! I fell in love with the car, and although they did not have the color combination that I had originally wanted (which was not on any dealership lot in NJ), I decided to purchase the vehicle. The negotiation process was smooth, and I thought that the price was very fair, since I had previously received quotes from a few other dealerships. After calling my husband, I decided to take delivery that evening! Although Sirad's work day was supposed to end at 4, he drove the car to my home at 7pm! Peter, the sales consultant that had corrosponded with me through e-mail actually came in and followed Sirad and me to my home. They met my husband and son, and they stayed to make sure that my garage remote in the car was hooked up before they left. I feel that the staff at Lexus of Bridgewater exceeded my expectations and provided me with an outstanding car buying experience. I will absolutely be recommending them to friends and family!! More

The best Lexus dealership in the whole state! After visiting many dealerships in my are and being disappointed with the customer service I was finally pleasantly surprised by the friendliness of the visiting many dealerships in my are and being disappointed with the customer service I was finally pleasantly surprised by the friendliness of the staff at Lexus of Bridgewater. They made sure the whole process was fast and smooth. I was never rushed or pressured to make my decision. And at 9PM didn't realized that the place has closed already. Christa, Carol and Roger made sure I was comfortable and happy with my lease.They really made me feel special:) Thank you team!!! More

Shana Sarcona's customer service is impeccable. I could not ask for a friendlier, more dedicated individual to help with repairs and all things that go along with it. She ensures the whole process m could not ask for a friendlier, more dedicated individual to help with repairs and all things that go along with it. She ensures the whole process moves quickly and smoothly. More

I just purchased my second Lexus within a year at Lexus of Bridgewater which should underscore my confidence in the dealership. I worked with both David Sommerstein and Roger Pannucci. They negotiated fa of Bridgewater which should underscore my confidence in the dealership. I worked with both David Sommerstein and Roger Pannucci. They negotiated fairly, and you get the distinct impression that they are working for you. They understand the idea of customer service, and the overall dealership provides top-notch, quality service. David & Roger make the car buying experience a great pleasure, and I would highly recommend them to any customer.. More

Sirad Summerlin was of the best I have ever worked with! Roger Panucci also was fantastic. If you are buying Lexus Sirad is your man. Roger Panucci also was fantastic. If you are buying Lexus Sirad is your man. More

I would highly recommend Rodger he made the whole experience of selling my used Lexus seamless . He Valued our time and didn't keep us waiting. I would gladly send my friends and Family to him. I experience of selling my used Lexus seamless . He Valued our time and didn't keep us waiting. I would gladly send my friends and Family to him. Its nice to deal with a true professional. Thank You Roger More

Great experience with Jerrell, no pressure,explained the whole process in detail, very knowledgeable in all aspects! Would highly recommend lexus of Bridgewater and Jerrell to anyone looking for a car. whole process in detail, very knowledgeable in all aspects! Would highly recommend lexus of Bridgewater and Jerrell to anyone looking for a car. More

Wonderful experience! The staff is extremely friendly, very knowledgeable and very accommodating! Great deal. Highly recommend this dealership. Peter, Rodger, Christa and Lee were extremely helpful!!! very knowledgeable and very accommodating! Great deal. Highly recommend this dealership. Peter, Rodger, Christa and Lee were extremely helpful!!! More

Best used car buying experience ever. Bought Two cars with in 3 Hours. I am impressed with customer service, honesty and fixed price policy. Cars are priced at the best competitive advantage in 200 miles with in 3 Hours. I am impressed with customer service, honesty and fixed price policy. Cars are priced at the best competitive advantage in 200 miles radius. Sales people are very courteous and patient. They also provided the best price for my trade in. I bought a new lexus in 2005 and recently traded it and bought Two Cars. Lexus of Bridgewater has the best service professionals. We are servicing our lexus at this dealership since 2005. More

I was interested in buying a certified pre-owned Lexus for a few months now but dreaded the process. I was pleasantly surprised when I went to Lexus of Bridgewater and met Sirad Summerlin! He was extreme for a few months now but dreaded the process. I was pleasantly surprised when I went to Lexus of Bridgewater and met Sirad Summerlin! He was extremely helpful in finding me exactly what I wanted. Not only did he go through all the features of my new car to make sure I was comfortable, he also wrapped it in a big red bow! He paid special attention to detail, I would feel comfortable referring him to any family or friends! More