Lexus of Bridgewater

What can you say about perfection? I was called about a possible recall item. When I returned the call, a service date was set up immediately for within a day or two. Upon arrival, Jerry Burt explained possible recall item. When I returned the call, a service date was set up immediately for within a day or two. Upon arrival, Jerry Burt explained the entire reason for the possible recall and the service time involved. He stated should time be a problem, Lexus would give me a lender car. It would take about 30 minutes for the service people to determine if the recall was a reality for me. Indeed, 30 minutes later, Jerry came to me and sent me merrily home as my Lexus did not fall within the guidelines for recall service to be done. Newspapers and refreshments were available the entire time I waited. I was even sent on my way with a couple of goodies. What more could you want from your car dealer! Grace Hulbert (and NO, I am not related to anyone who works at Lexus. They simply give good service. I wish my doctor was that good.) More

I have used Lexus of Bridgewater for servicing my RX330 for six years now. During that time I have never once experienced anything but outstanding service from the entire team I have help me. Andy Watson h for six years now. During that time I have never once experienced anything but outstanding service from the entire team I have help me. Andy Watson has always informed me every step of the way of what needs to be done, any options and or critical issues that need addressing. The car always returns clean and looking like new. Plus there is always follow up to ensure that the service was to my satisfaction. All round - an excellent dealership with outstanding staff. More

The only place I have ever taken my Lexus. Great in every aspect. I have worked with several of the associates and each and every one of them has been professional and knowledgeable. The customer ser every aspect. I have worked with several of the associates and each and every one of them has been professional and knowledgeable. The customer service reps are friendly. The mechanics get the job done right the first time - What else can you ask for? More

Lexus of Bridgewater is the best dealership I've ever been too! Had to have an unexpected and somewhat pricey repair done to my 2007 ES350...Jerry and the staff were great! From setting me up with a lo been too! Had to have an unexpected and somewhat pricey repair done to my 2007 ES350...Jerry and the staff were great! From setting me up with a loaner to keeping me posted on the status of the repair to coordinating with Lexus USA for a refund via Warranty....everything was top notch! AND they didn't completely soak me (unlike some other dealerships I could name). The price was fair, the work was done well, the customer service was ACTUALLY pleasant! And helpful! So rare in this day and age. Overall a 10 out of 10 - I will be back. Kitty Cetola More

Great Sales and Service in this dealership. Staff is second to none when it comes to service. I have purchased 2 cars from this dealer and would purchase another when I am ready. Other dealers cou second to none when it comes to service. I have purchased 2 cars from this dealer and would purchase another when I am ready. Other dealers could learn from Ron and his staff in the service dept on customer service. keep up the great work... thanks don More

The service from the onset was expeditious, easy and most courteous. So far and once again the repairs seem to be done to high quality of standard even despite teh age adn mileage of the vehicle I highly re courteous. So far and once again the repairs seem to be done to high quality of standard even despite teh age adn mileage of the vehicle I highly recommend the dealership all the time More

Great experience always. Have been doing business for years, they go out of they way for you. Never any problems. Even come to my door when needed. Always a pleasure years, they go out of they way for you. Never any problems. Even come to my door when needed. Always a pleasure More

I had an absolutely wonderful experience buying my new 2013 Lexus RX350 from the Bridgewater Lexus dealership this summer! Everyone was so incredibly helpful and I felt like I was with a big caring family 2013 Lexus RX350 from the Bridgewater Lexus dealership this summer! Everyone was so incredibly helpful and I felt like I was with a big caring family who wanted to see me get my dream car! From the first point of contact with Christa (internet sales) to Tim (the sales manager) to Eric Blatz (the sales person who took us for a test drive and answered all our questions) and lastly to Adam (financing)who made this car purchase possible for me, the customer service was impeccable. Lee, their general sales manager, was also very helpful. I would wholeheartedly recommend this dealership to anyone who is interested in buying a Lexus vehicle. These guys will treat you with kid gloves - they were that great! Thanks Bridgewater Lexus dealership :-) More

Our salesperson Eric was congenial, honest, forthright in his answers to us about our prospective car, and contributed to the overall feeling that this would be the place to purchase our car. When he was on his answers to us about our prospective car, and contributed to the overall feeling that this would be the place to purchase our car. When he was on vacation, the car was actually delivered by another salesperson Peter Palma, who had the same attributes. The manager who actually wrote up the contract was more of your typical automobile sales person--there were a lot of numbers thrown at us by the manager with only a cursory explanation--although maybe this was supposed to be this way... Overall, we were very impressed with the Lexus experience. This is our first Lexus. We would definitely recommend Eric and Peter to anyone. More

We had a wonderful experience purchasing our new ES350. Wayne Degroff was terrific! He made our transaction so comfortable and easy. We were in on Monday and picked our car on Wednesday. It could not have Wayne Degroff was terrific! He made our transaction so comfortable and easy. We were in on Monday and picked our car on Wednesday. It could not have gone any better. We would highly recommend Lexus of Bridgewater and expecially Wayne Degroff. More