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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
902 Reviews

902 Reviews of Lexus of Cerritos - Service Center

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August 08, 2025

Sharon, our Service Advisor is very professional, kind and gentle. He gave us really good advise, and answer us questions with patience. That really makes us feel comfortable to drive our car to Lexus of More

by Rico Chou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathew
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Aug 11, 2025 -

Lexus of Cerritos responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2025

Richard, our Service Advisor is very nice, knowledgeable and helpful. My husband and I will recommend him to our family members who own Lexus. More

by Lan
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
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Aug 04, 2025 -

Lexus of Cerritos responded

Hi Lan, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2025

Lara was very helpful and the service just what was needed. The whole experience was pleasant. More

by Jackpotbud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Aug 03, 2025 -

Lexus of Cerritos responded

Thanks so much for the warm recommendation of the team here at Lexus of Cerritos. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2025

Excellent customer service. Lara answered all my questions, and I felt comfortable how she answered them. More

by mjcabrera78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Report | Print
Jul 30, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2025

Superior, Knowledgeable, and expedient Customer Service. Worked with my budget. I’m grateful and thankful. More

by I’m Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nielson
Report | Print
Jul 28, 2025 -

I’m Grateful responded

Laura. I thank you for your kindness and expertise. I was scared because I didn’t have lots of money. However, You and Lexus worked with me and my budget and blessed me with a complimentary maintenance service. Thank you Lexus for helping the everyday people (like me) who work hard and still have struggles. I need my car to go to work and Lara Nielson, the mechanics and Lexus made it possible. Thank you I’m GRATEFUL 🙏😊

July 26, 2025

Excellent customer service, on time. Friendly staff. Good cofee and chips. Will appreciate receiving reminders for service. More

by ramk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais soto
Report | Print
Jul 28, 2025 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 16, 2025

My experience was Good and fast the gentleman was very professional and explain everything in details I was really happy with my service More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Report | Print
Jul 17, 2025 -

Lexus of Cerritos responded

Hello Rita, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 15, 2025

Professional, helpful, knowledgeable and courteous staff Enjoyed working with Eli who patiently explained all issues with my car and took care of my needs. More

by Padmini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Report | Print
Jul 16, 2025 -

Lexus of Cerritos responded

Hello Padmini, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 10, 2025

From the moment i made an appointment to bring my car in, customer service was great. Kaycee, my advisor, was very friendly and professional. The communication through text was very convenient for me. More

by alondra9583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaycee Sales
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Jul 13, 2025 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

July 02, 2025

I've been a customer for 19year. My service advisor Tony, is very professional a d patient with me. I've had to have a few services done on my car in the last month or so. He ge More

by HONEYJACKD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony T.
Report | Print
Jul 06, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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