Lexus of Cerritos - Service Center

Bryan Blackwood my service advisor was very helpful It was my first visit to the service depart. on my nx 350h. He explained every thing. was my first visit to the service depart. on my nx 350h. He explained every thing. More

I had a great experience with this car service team! They were able to take in my car quickly, and everything was completed by the end of the day. My car had been shaking every time I braked, and they d They were able to take in my car quickly, and everything was completed by the end of the day. My car had been shaking every time I braked, and they diagnosed the issue right away — turned out one of the rotors needed replacing. After the repair, the car drives smoothly again, just like new. Joe, my service rep, was fantastic — professional, communicative, and very helpful throughout the whole process. Highly recommend their service! More

This dealership is always excellent. Very friendly staff, organized, and very accommodating. I worked with Sharon at the service center, and he was terrific! Will definitely schedule my Very friendly staff, organized, and very accommodating. I worked with Sharon at the service center, and he was terrific! Will definitely schedule my appointments with him from now on. More

Service person knowledgeable and helpful. I had appointment. Lara was on time. Stayed on top of techs to keep me updated on time I had appointment. Lara was on time. Stayed on top of techs to keep me updated on time More

Help in front office Lara really tried to help me for ordering a side mirror for my car. I am a widow and was at a loss what to do. She tried to get me a better price, expensive as parts and labor are sh ordering a side mirror for my car. I am a widow and was at a loss what to do. She tried to get me a better price, expensive as parts and labor are she tried and succeeded to a degree. Everyone is so pleasant at Cerritos Lexus. Thank you. More

They do Great service and very friendly with their customers. They work quick and efficient. customers. They work quick and efficient. More

Helped right away in and out fast. Car was back to me a day faster then I was told Car was back to me a day faster then I was told More

Richard Garcia was very helpful and good at communicating with me. I highly recommend Richard and Lexus of Cerritos with me. I highly recommend Richard and Lexus of Cerritos More