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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
894 Reviews

894 Reviews of Lexus of Cerritos - Service Center

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July 02, 2025

I've been a customer for 19year. My service advisor Tony, is very professional a d patient with me. I've had to have a few services done on my car in the last month or so. He ge More

by HONEYJACKD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony T.
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July 01, 2025

The service was fast and my service rep, Christopher, was friendly and informative. It was simple to make my appointment through text with Daisy. I will be back for future services. More

by candi.rappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hung, Daisy
Report | Print
Jul 04, 2025 -

Lexus of Cerritos responded

Hello Candi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 27, 2025

I enjoyed the detailed inspection report Communication was prompt with the advisor I liked the video on the car’s issues. More

by Sia4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
Report | Print
Jul 01, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2025

Excellent customer service of Eli Sanchez. Very pleased of his service, fair evaluation of my car and recommendation of future services. More

by deblacy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name , but the service greeter
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Jun 26, 2025 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2025

Cerritoes Lexus will always be mu go to dealership for my GS350 Lexus ultra premium. More

by Booker.Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathews.
Report | Print
Jun 26, 2025 -

Lexus of Cerritos responded

Hi Booker, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

June 21, 2025

My coordinator was awesome. Kaycee helped from beginning to end. She s very accommodating with all my questions. More

by Paguioelizabeth53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaycee Sales
Report | Print
Jun 24, 2025 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2025

The service department is very friendly, efficient and transparent. I loved the video they sent me while servicing my car. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Jun 17, 2025 -

Lexus of Cerritos responded

Hi Kathy, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 13, 2025

Good service, Chris Hung the adviser informed me every 15 minute of last hour regarding the status of the car More

by Huong phan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hung
Report | Print
Jun 13, 2025 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Huong! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2025

Great customer service and I very satisfied with all the crew . They were attentive and provided assistance to drop me off at especial thanks to Elias. More

by marisol7705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Jun 08, 2025 -

Lexus of Cerritos responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Amanda is super helpful all the time. I only go to her. If she is not there I drive away and come back until she is! More

by Amanda Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jun 02, 2025 -

Lexus of Cerritos responded

Hello Amanda, we're happy you found Amanda to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

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