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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
898 Reviews

898 Reviews of Lexus of Cerritos - Service Center

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July 28, 2025

Superior, Knowledgeable, and expedient Customer Service. Worked with my budget. I’m grateful and thankful. More

by I’m Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nielson
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Jul 28, 2025 -

I’m Grateful responded

Laura. I thank you for your kindness and expertise. I was scared because I didn’t have lots of money. However, You and Lexus worked with me and my budget and blessed me with a complimentary maintenance service. Thank you Lexus for helping the everyday people (like me) who work hard and still have struggles. I need my car to go to work and Lara Nielson, the mechanics and Lexus made it possible. Thank you I’m GRATEFUL 🙏😊

July 26, 2025

Excellent customer service, on time. Friendly staff. Good cofee and chips. Will appreciate receiving reminders for service. More

by ramk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais soto
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Jul 28, 2025 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 16, 2025

My experience was Good and fast the gentleman was very professional and explain everything in details I was really happy with my service More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
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Jul 17, 2025 -

Lexus of Cerritos responded

Hello Rita, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 15, 2025

Professional, helpful, knowledgeable and courteous staff Enjoyed working with Eli who patiently explained all issues with my car and took care of my needs. More

by Padmini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
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Jul 16, 2025 -

Lexus of Cerritos responded

Hello Padmini, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 10, 2025

From the moment i made an appointment to bring my car in, customer service was great. Kaycee, my advisor, was very friendly and professional. The communication through text was very convenient for me. More

by alondra9583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaycee Sales
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Jul 13, 2025 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

July 02, 2025

I've been a customer for 19year. My service advisor Tony, is very professional a d patient with me. I've had to have a few services done on my car in the last month or so. He ge More

by HONEYJACKD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony T.
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Jul 06, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 01, 2025

The service was fast and my service rep, Christopher, was friendly and informative. It was simple to make my appointment through text with Daisy. I will be back for future services. More

by candi.rappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hung, Daisy
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Jul 04, 2025 -

Lexus of Cerritos responded

Hello Candi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 27, 2025

I enjoyed the detailed inspection report Communication was prompt with the advisor I liked the video on the car’s issues. More

by Sia4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
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Jul 01, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2025

Excellent customer service of Eli Sanchez. Very pleased of his service, fair evaluation of my car and recommendation of future services. More

by deblacy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name , but the service greeter
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Jun 26, 2025 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2025

Cerritoes Lexus will always be mu go to dealership for my GS350 Lexus ultra premium. More

by Booker.Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathews.
Report | Print
Jun 26, 2025 -

Lexus of Cerritos responded

Hi Booker, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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