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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
910 Reviews

910 Reviews of Lexus of Cerritos - Service Center

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October 02, 2024

Rosel the service advisor did excellent job. I will see him next time for next service More

by Reytessrodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regie
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

October 01, 2024

Dorothy provide amazing service and showed great professionalism to her customers. It is a pleasure working with her. More

by Renevb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunne
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 01, 2024

Great service. Advisor very accommodating. Will be back for future maintenance needs. Thank you Lexus of Cerritos. More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nielsen
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 29, 2024

Routine maintenance for my RX350H. Service advisor was friendly and helpful. Service took less time than expected More

by hjjohnson.910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Report | Print
Oct 03, 2024 -

Lexus of Cerritos responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

September 28, 2024

I had to wait for parts department to gather my order but while I waited Génesis had a great conversation with me and made the experience much nicer. Also received great service from parts department. Thank More

by lizzy2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Génesis, Brian
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2024

Brian is awesome, helped us with a big smile & great service, thank you for making us so special More

by mirza4mla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian castolo
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Thank you Sal for your kind service! Always happy with your customer service l here in Cerritos, CA More

by Flory R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi Flory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Gracias Sal por su servicio al cliente y por su amabilidad en la ciudad de Cerritos, CA More

by Rivaselectricservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

September 28, 2024

Dorothy is great when it comes to taking care of her customers. I always look forward to coming back to work with her. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2024

Tony is the best service advisor - he always goes above and beyond to help. I truly appreciate his help. More

by svaesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turcios
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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