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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
888 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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888 Reviews of Lexus of Cerritos - Service Center

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September 20, 2024

Dorothy Lunney is the best at Cerritos of Lexus. Very knowledgeable and personable. First class service! More

by Shelly St Denis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi Shelly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2024

Joe Avila is great and easy to work with. Always nice and always has vehicle ready on time More

by bigblackbearusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2024

Max was great to work with very helpful and kind. Looking forward in working with him again. More

by DLCOFFEYUSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Sep 21, 2024 -

Lexus of Cerritos responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

August 30, 2024

I love coming to lexus of cerritos you always get great customer service and good service on your car! More

by ISABEL TURRUBIARTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Sep 06, 2024 -

Lexus of Cerritos responded

Hi Isabel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2024

Was told the new tire of Lexus NX 350h AWD's tire is junk unfixable. More

by janeku66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorcey
Report | Print
Aug 15, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

August 04, 2024

The Dealership is great and my experiences with Lexus of Cerritos has been excellent. Life long customer. More

by Chaddayinc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn, Max
Report | Print
Aug 07, 2024 -

Lexus of Cerritos responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

Parts are more expensive than other Lexus dealers. The air filter bought from Cerritos Lexus was double the price than Longo Lexus. Shop before you buy anything. Had to return the part, haven't receiv More

by leedsusa
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jul 23, 2024 -

Lexus of Cerritos responded

Hello Leedsusa, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (562) 263-7857 so we can work with you to make this right.

July 16, 2024

This time it was no that good! !! Experience..I make appointment with the same nice career the I just to see .. and they put me with a diferente one !!! It was not the same atención More

by Misssadith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Jul 17, 2024 -

Lexus of Cerritos responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

July 13, 2024

I Been dealing. With Cerritos Lexus for years and they customer service always been top tier…they make sure the customer is satisfied when you leave the dealership… More

by Dberry074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jul 14, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2024

Came a bit late on my appointment for oil change but service done so quick. Thanks to Joseph. More

by Chevycardudz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jul 14, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you.

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