Lexus of Cerritos - Service Center

Was berry professional on the job. and ask for any problems about the vehicle and offer same water or coffee they make you feel like en you home and ask for any problems about the vehicle and offer same water or coffee they make you feel like en you home More

The dealership is clean and customer friendly. All personnel are friendly and helpful, Had a great experience All personnel are friendly and helpful, Had a great experience More

that was excellent service. and very nice service part peoples. it was very excellent experience. and very nice service part peoples. it was very excellent experience. More

The reason for the 3-star rating is that, while my issues have always been addressed promptly and in a friendly manner, the service has often been condescending. Both the service technician and, this time, t have always been addressed promptly and in a friendly manner, the service has often been condescending. Both the service technician and, this time, the manager, implied that they were fixing the issue as a courtesy. However, I paid for the service, and the initial work performed was not what I paid for. They had no choice but to correct the mistake. I would prefer an acknowledgment of the error and a straightforward resolution. Thank you. More

Service Department at Lexus has been like no other compared to other dealerships. I love the live video inspections and I just have to say Max one of the service representatives has truly made my expe compared to other dealerships. I love the live video inspections and I just have to say Max one of the service representatives has truly made my experience easy breezy this guy really knows his stuff. I trust I will always get the honest answer about my vehicle. Thank you Lexus of Cerritos. More

Richard Neison and all other staffs who helped out was very kind and professional in providing information I needed. very kind and professional in providing information I needed. More

Best dealer much recommend Go see Basel he’s amazing thank you for all your help. Thank you Tony from service he was great. Love my car thank you for all your help. Thank you Tony from service he was great. Love my car More

This dealership is very helpful, caring, understanding and takes really good care of my car. and takes really good care of my car. More

Great service, friendly staffs, clean facility, lots of inventory (new + used cars) Fast servicing and advising inventory (new + used cars) Fast servicing and advising More

So far, our service with Lexus of Cerritos has been stellar. We always leave satisfied. Our service agent, Rosel, was great and very informative. stellar. We always leave satisfied. Our service agent, Rosel, was great and very informative. More