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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
910 Reviews

910 Reviews of Lexus of Cerritos - Service Center

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September 27, 2024

I had such a great experience at Lexus of Cerritos. Aurora was my service advisor and she was amazing! She helped with all my questions and updated me through out the service! When my vehicle was ready More

by Marie P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Echauri
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Marie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

I like coming here because people are friendly. Amanda helped me this last service and she was awesome and transparent. More

by Antoineduhhh
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

Everything went well we appreciate everything that Lexus of cerritos doest help out thank you More

by aturcios93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony turcios
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2024

Dorothy helped me this service visit and was Amazing, Brianna also helped me get cashed out and service was great. More

by Rich9nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Sep 29, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

I just want to give a rating of 10/10 for Joseph at your Cerritos service department. I been going there since 2016, and he has been the most helpful and Amazing service representative at your service depar More

by Glenn O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 28, 2024 -

Lexus of Cerritos responded

Hi Glenn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

Came in for my maintenance on my vehicle. They are very efficient an great customer service. Ask for Amanda she gets the job done.. More

by NellyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2024

Everyone is super helpful and they take their time to explain service and are honest with the time. More

by Hamheiyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2024

We have worked with Rosel every time we needed service on our vehicle at Lexus and we will keep requesting him! Knowledgeable, helpful, respectful—very easy to work with and makes the process much better! Th More

by KRMilo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2024

Dorothy has a good attitude! Giving a positive greetings the moment she approaches you! Thank you Dorothy! More

by Ernest Lucasan
Recommend Dealer
Yes
Employees Worked With
Dorothy
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Great prompt service from Joe Avila of service dept. and as well as Brian from parts dept. More

by Randal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Sep 28, 2024 -

Lexus of Cerritos responded

Hello Randal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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