Lexus of Cerritos - Service Center

Great service, friendly staffs, clean facility, lots of inventory (new + used cars) Fast servicing and advising inventory (new + used cars) Fast servicing and advising More

So far, our service with Lexus of Cerritos has been stellar. We always leave satisfied. Our service agent, Rosel, was great and very informative. stellar. We always leave satisfied. Our service agent, Rosel, was great and very informative. More

We just bought our second pre-owned RX350 from Lexus of Cerritos. It was a great buying experience and we can definitely recommend this dealership. We had our first Service appt for a paint correction an Cerritos. It was a great buying experience and we can definitely recommend this dealership. We had our first Service appt for a paint correction and are very satisfied with the work and staff. More

Eli was very helpful and explained all services needed for my RX visit well. Great customer service! for my RX visit well. Great customer service! More

Sharon was very helpful and he went the extra mile to provide service that met Lexus expectations. provide service that met Lexus expectations. More

I took my Rx450h last week (3/12/24) to be inspected for a recurring fault where the car would not start correctly and a message on the dashboard that said "hybrid systems has stopped" was displayed. They a recurring fault where the car would not start correctly and a message on the dashboard that said "hybrid systems has stopped" was displayed. They told me they checked it and that no fault was shown, commenting it was the 12v battery that was damaged, which it has been used for less than a year. For that inspection they charged me $300 dollars and the report only says the car is fine, and I need to changed the battery, but they did not mention anything about the hybrid system, which is the main failure message that the car presents and was what I very specifically told them I wanted them to check, since the car is still under warranty for the hybrid system. Very disappointed with the customer service and the work the mechanic did on my car. More

I bought a new car and thank you so much for bringing it to me even though it was raining. He was kind and made a very good impression. to me even though it was raining. He was kind and made a very good impression. More

Service is good and quick. I got my extra keys. He scheduled my next appointment so i dont miss my coverage. I got my extra keys. He scheduled my next appointment so i dont miss my coverage. More

Service Advisor Eli demonstrated courtesy and provided the assistance I required for my car's service. The service center was well-maintained, and the service received was exceptional. the assistance I required for my car's service. The service center was well-maintained, and the service received was exceptional. More

I felt good because the customer care service was kind, honest, and took responsibility until the end. honest, and took responsibility until the end. More