Lexus of Cerritos - Service Center

Service Advisor Eli demonstrated courtesy and provided the assistance I required for my car's service. The service center was well-maintained, and the service received was exceptional. the assistance I required for my car's service. The service center was well-maintained, and the service received was exceptional. More

I felt good because the customer care service was kind, honest, and took responsibility until the end. honest, and took responsibility until the end. More

Alex Cruz was very professional, and he took care of all the problems promptly. Thanks. the problems promptly. Thanks. More

I recently took my lexus in for service . I did go alitto over my time but Amanda Maldonado was very understanding and help me out get back on track . She schedule me for my next appointment I did go alitto over my time but Amanda Maldonado was very understanding and help me out get back on track . She schedule me for my next appointment and guide me on my next maintnance services coming up . I didn’t know most of it so she explained to me what each service was and how it help my lexus to keep it on top shape . She is very helpful and understanding as well as patient since I didn’t know some of the services she explain them to me . I’m glad you guys hired her and I will keep bringing my lexus to service as long as she there to help me . Great work Amanda . See you soon . More

The staff was very friendly and the facility was very comfortable with a pleasant and spacious waiting area comfortable with a pleasant and spacious waiting area More

Very kind and helpful. people answered all my questions and concerns professionally. Highly recommend dealership people answered all my questions and concerns professionally. Highly recommend dealership More

Alex is a phenomenal tech and knows all the parts and pieces my GX460 needs. pieces my GX460 needs. More

I was able to make an appointment by phone. Erik Ucelo has been my tech advisor For over a year. He answers my questions and explains terms and auto procedures with patience, politeness an Erik Ucelo has been my tech advisor For over a year. He answers my questions and explains terms and auto procedures with patience, politeness and clarity. I enjoy visiting your dealership because of Erik. And the free hot drinks. Snacks and water are appreciated, too. More

I felt Sheron was honest in providing quote for my car service. He was very communicative with all aspects. service. He was very communicative with all aspects. More

Rosele and Eduardo were great thank you for your help hard work and dedication I will definitely return. hard work and dedication I will definitely return. More