Lexus of Cerritos - Service Center

I love Lexus of Cerritos! My service advisor, Joseph Avila, always fits me in for service, makes the whole experience so easy, and consistently goes above and beyond to help m My service advisor, Joseph Avila, always fits me in for service, makes the whole experience so easy, and consistently goes above and beyond to help me. I don't feel like I'm visiting a dealership; I always feel like I'm visiting a friend. He always makes sure that I leave the dealership happy with the service I've received. More

It is very good for the customer. I am more than happy to ask for services. I am more than happy to ask for services. More

Had my Lexus serviced last week with Max. I have to say this was another great experience. Max was an attentive answering all my questions and advising with complete confidence. I was nev I have to say this was another great experience. Max was an attentive answering all my questions and advising with complete confidence. I was never a fan of dealing directly with dealerships, but these guys have have changed the way feel about the process. Great job Lexus of Cerritos , I’m a customer for life ! Will G. More

My service assoc. Cameron was great. He went above and beyond to provide excellent customer service and kept me in the loop as to what was taking place with my vehicle Cameron was great. He went above and beyond to provide excellent customer service and kept me in the loop as to what was taking place with my vehicle. I will continue to request for him each time I have my car serviced. More

Excellent dealership! Highly recommend. We did not have to wait and all the staff were very courteous. Highly recommend. We did not have to wait and all the staff were very courteous. More

Very nice, clean environment. Pleasant people working there. Prices are very fair compared to other dealers Pleasant people working there. Prices are very fair compared to other dealers More

Max is the 🐐! I won’t go to anyone else. Always helpful and makes sure i get only what i need. I won’t go to anyone else. Always helpful and makes sure i get only what i need. More

Very helpful and polite. Service is always completed like promised and finished correctly. Dealership is clean and up to date. Service is always completed like promised and finished correctly. Dealership is clean and up to date. More

Repair was more than expected but the service was great. Cammeron worked us into the schedule and kept me apprised on the status of the repair. Cammeron worked us into the schedule and kept me apprised on the status of the repair. More

I have come to expect and always receive the highest level of customer service and attention to detail form the service department. This applies all the personnel I have encountered from the scheduler, level of customer service and attention to detail form the service department. This applies all the personnel I have encountered from the scheduler, the service representative, and the folks greet me and return my car. The whole operation sets a standard by which all other service departments should be judged. More