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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
892 Reviews

892 Reviews of Lexus of Cerritos - Service Center

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November 16, 2023

Love bringing my vehicle to this location, everyone is very welcoming and professional and they always keep me updated on my vehicle. Wouldn’t take my car anywhere else, I highly recommend Lexus of Cerrit More

by Yesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Nov 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 18, 2023 -

Yesi responded

Will do, thank you! ;)

November 15, 2023

Erik Ucelo provided excellent customer care and professionalism. Erik is a valuable asset to Lexus of Cerritos. More

by avery.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
Report | Print
Nov 15, 2023 -

avery.hall responded

Erik Ucelo provided excellent customer and professionalism. Erik is a valuable asset to Lexus of Cerritos.

Nov 17, 2023 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2023

Joseph inservice department fast and on time best service always will come back for the next services More

by ratana keat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Nov 16, 2023 -

Lexus of Cerritos responded

Hi Ratana, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Amanda provided great customer service and was very helpful. She called as soon as my vehicle was ready. More

by Arenyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Nov 16, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 12, 2023

Rosel is very attentive and clear with his communication on giving expectations for your vehicle. More

by jelias1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 16, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

November 09, 2023

Advisor was able to help out all the necessary things that needs to be fixed. More

by daisymay320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Nov 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I think, this dealership was very well-trained service person who service very well and feel very satisfied with him. More

by chkim8401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 11, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Great customer service. I was greeted with professionalism when I got to the dealership. I was able to obtain a car rental and the process was very smooth and easy. My advis More

by Anactorres107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Sharon
Report | Print
Nov 10, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2023

Everyone was very nice did not have to wait long service was great thank you More

by Mamagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 10, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Great customer service. I was helped as soon as i arrived. Service was completed pretty quick. More

by freshexposedent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Nov 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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