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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
875 Reviews

875 Reviews of Lexus of Cerritos - Service Center

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February 16, 2025

Richard Garcia was very helpful and good at communicating with me. I highly recommend Richard and Lexus of Cerritos More

by Ad Yi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
Feb 18, 2025 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

February 16, 2025

My window tint on my brand new IS was taken care of by Anais. She explained everything very well and clarified any confusions I had. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais
Feb 18, 2025 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Matt! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2025

Mrs. Peniasian was very helpful and professional during our service visit to Lexus in Cerritos. More

by E.Hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Peniasian
Feb 14, 2025 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 08, 2025

Anais provided me with excellent service, explaining every detail of my car and informing me about the service time, congratulations on your professionalism. More

by alex6v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais
Feb 12, 2025 -

Lexus of Cerritos responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

Aurora is the best ! She’s very helpful! I would not recommend Tony he is just horrible! He never responds or returns my call! Very frustrating More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora
Feb 11, 2025 -

Lexus of Cerritos responded

Hi Franky, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 05, 2025

I really truly appreciate all that the dealership has done to take care of my car More

by btalex562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 06, 2025 -

Lexus of Cerritos responded

Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

February 01, 2025

Aurora has been the best! She is so knowledgeable and helpful. Ask for her, you won’t regret it! More

by acalvarez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Tirado
Feb 06, 2025 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Anais provided the best service. She was welcoming, friendly and was clear and direct with the services I needed for my vehicle. Definitely would have her as my primary advisor in fu More

by Dguanlao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais Soto
Jan 21, 2025 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Friendly server. Great greater. Quick service. Glad they were quick did not provide service to my house for free. I loved to far More

by rmbranch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 20, 2025 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2025

Their service department and scheduling folks were very organized and efficient when I scheduled my recommended 5000 mile service. The customer waiting area is very comfortable, with many customer amenitie More

by m3ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Peniasian
Jan 21, 2025 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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