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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
892 Reviews

892 Reviews of Lexus of Cerritos - Service Center

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October 19, 2023

They completed my maintenance service and Erik my service consultant communicated in a timely manner. My car was ready and washed by the promised time. More

by P. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Oct 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Great Service , (service advisor) Sharon Mathew was Professional & Knowledgeable & Very Professional .. Satisfied With My Experience More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathew
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Booking my appointment was easy. Staff was pleasant and professional. Joseph Avila is amazing. He goes above and beyond assisting you with your needs. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Evie, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Dorothy is amazing! She ALWAYS takes such good care of me and my car! I look forward to seeing her every single time. More

by Tiani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Oct 18, 2023 -

Lexus of Cerritos responded

Hi Tiani, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Great service from Dorothy, always on time, very thorough in checking, They gave me all answer I need More

by Lihuam45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Oct 17, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

My adviser Alex gave me detail explanation of my service and answered all the questions I have. It was a great experience! More

by mailbox1688168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 15, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

The service representative was very friendly and efficient. The service was completed within the time estimated, and I felt the agent tried to do the best deal for me. More

by wereoutofwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Oct 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2023

My advisor was on spot on what needs to done/auggestions for my car safety. More

by edjar289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Oct 10, 2023 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 06, 2023

I have been servicing my car here since 2006. Dorothy is amazing! She’s incredibly knowledgeable and a pleasure to work with. More

by Tina Hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Oct 09, 2023 -

Lexus of Cerritos responded

Hi Tina, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

My service Advisor Alex Cruz was very thorough and knowledgeable when it came to servicing my Lexus. It was my first time working with him and his service was exceptional! I really hope Lexus of Cerri More

by jalvar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Oct 09, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please let us know if there is anything else we can do for you; we are more than happy to help!

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