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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
910 Reviews

910 Reviews of Lexus of Cerritos - Service Center

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September 13, 2023

Lexus of Cerritos provided Excellent and professional service . problem has been solved 100% . I’m so happy More

by Phambrian92804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo
Report | Print
Sep 17, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 12, 2023

I have been coming to this dealership for many years and wouldn’t go anywhere else. The people are so kind and thoughtful and definitely knows their job. Dorothy Lunney is the absolute BEST!! She’s always f More

by takeshaw07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 16, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2023

This dealership has great customer service. They are very attentive and accommodating. Always a great experience at this dealership. More

by kbkatayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
Report | Print
Sep 15, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

Expect professional behavior and service. I am very happy with the work done on my car and the people provide AAA service. Sophorn simply texted me when the service was done. More

by youngkyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn
Report | Print
Sep 11, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Friendly and courteous reception, they are quick to process your service request, and overall service completion time is prompt. I believe they do a fair and good job. More

by Yojimkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 07, 2023 -

Lexus of Cerritos responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

September 03, 2023

I have been a customer for a long time and I cannot complain. Excellent service, easy to make an appointment. Rosel was a great advisor, very easy to get in touch with. Will come back. More

by hdqf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Sep 06, 2023 -

Lexus of Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 02, 2023

Excellent service, i was told it will be dine in 2 hours but luckily less than 2. More

by yumyum6864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Sep 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sep 05, 2023 -

yumyum6864 responded

Great service at Lexus Cerritos

September 02, 2023

I was in and out. Also, felt no pressure from my advisor which I appreciate. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Sep 05, 2023 -

Lexus of Cerritos responded

Hi Katie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

Rocel was great! He helped me when I needed to get my first maintenance check and explained things very well. More

by christinabelandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocel
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

Comfortable atmosphere, knowledgeable staff, friendly service, lots of options for cars that are in stock. Conveniently located and easy get to. More

by jkmurph48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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