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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
910 Reviews

910 Reviews of Lexus of Cerritos - Service Center

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September 01, 2023

Service Advisor Dorothy Lunney is very helpful she kept me inform about the needs of my car and the timetable. More

by bmj.rhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2023

My Advisor, . Sharon was professional and knowledgeable...telling me things I need to do now and suggestions for upcoming services all done in a non pushy way. Muc More

by midsib58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Max was great! Very communicative. Easy to get ahold of as well. I will come back here for service. More

by Ldelacirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 29, 2023

The service adviser Rosel Samala is very knowledgeable about.car and he is very polite as well. I had a very pleasant visit that day. More

by louisctung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Sep 03, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

Joshua was very helpful, he kept me updated throughout the process and let me know as soon as it was ready. More

by Motaman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Sep 01, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

August 26, 2023

Great service by Rosel Leo Samala. He explained everything very well regarding each item of the service. More

by PGLORIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
Report | Print
Sep 01, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

August 25, 2023

Always a pleasant experience at Lexus, thank you Dorothy Luney for your continued assistance in all my service needs. A great place to buy and have your car serviced. More

by nathanielbroussard55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Luney
Report | Print
Aug 30, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2023

Service was quick, well taken care of and would recommend Lexus of Cerritos. The end! More

by Mykelovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn
Report | Print
Aug 30, 2023 -

Lexus of Cerritos responded

Hi Mykelovin, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

August 24, 2023

Excellent experience with Rosel. All process went so well without any delay. And he was thoughtful enough to find me a loaner so I didnt have to struggle finding ride. Thank you! More

by genehana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Aug 28, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 24, 2023

Great experience. I got service done to my car and the staff was very welcoming. Nice lobby to sit and wait while drinking some coffee. More

by Lilahjh72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember exactly
Report | Print
Aug 29, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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