Lexus of Cerritos - Service Center

Tony Turcios from the service department was very informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service m informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service my car needed. More

Tony was my advisor in the service department. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He provided a very clean and new car loaner for the days I waited for my vehicle repairs. The service crew for pick up & delivery were also great and polite; they helped me move my personal belongings from my car to the loaner & vice versa when I picked up my vehicle. More

Service was excellent! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! More

I had excellent service. Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had t Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had to be replaced. Bracket had to be ordered. First time I had to drive a lender car. Transition was smooth in driving an unknown vehicle. I have been a customer since 2013 when I purchased my vehicle. I am so grateful for the thorough service on my Lexus. Great service!!! More

Rosel was great to work with. Mechanic video of needed repairs is a great tool. Service was excellent as always. Mechanic video of needed repairs is a great tool. Service was excellent as always. More

Alexander from the service department went above and beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! More

Dealer was quick in servicing car. Nice waiting area. Very professional. Will go back next time. Nice waiting area. Very professional. Will go back next time. More

My service rep - Dorothy- is excellent ! ! She is kind, patient and informative. Dorothy always tries to accommodate my schedule and is flexible in advising me about my car issues ! ! She is kind, patient and informative. Dorothy always tries to accommodate my schedule and is flexible in advising me about my car issues ! More

Advisor was great. He was informative and got me in and your very quickly. S He was informative and got me in and your very quickly. S More

The representative reminded me of periodical maintenance of my car. All the service people were as polite as they could be. The car was well washed before I picked it up. of my car. All the service people were as polite as they could be. The car was well washed before I picked it up. More