Lexus of Cerritos - Service Center

The service was exceptional everyone was very friendly. I felt valued as a customer and it looked like the representatives wanted to be there. I felt valued as a customer and it looked like the representatives wanted to be there. More

Alex Cruz and and Director Jeff Chung took an annoying and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another serv and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another service advisor dropped the ball on a couple of those things. I have leased several vehicles from other dealers and always get them serviced at this dealer because I've found the customer service to be great. More

I was surprisingly great full at the attention to detail this dealership placed on my vehicle on my service day. this dealership placed on my vehicle on my service day. More

Richard Neilson in service dept was efficient and knowledgeable. He kept me informed of my cars status and was very helpful. Kudos to Richard. knowledgeable. He kept me informed of my cars status and was very helpful. Kudos to Richard. More

Christine was great in helping in getting my car issues addressed. She always kept me updated on the progress of the car, great service Betty addressed. She always kept me updated on the progress of the car, great service Betty More

I have been coming to Lexus of Cerritos for many years. My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recomm My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recommend Alex for his great service! More

My service advisor Dorothy was informative and took care of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. More

I purchased several Lexus and by far Lexus of Cerritos is one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service More

Leased my car, bought out my lease, and continue to go to Lexus Cerritos for service. I’ve always been very pleased with the customer care received. Lexus Cerritos for service. I’ve always been very pleased with the customer care received. More

My service appt was schedule for next day Service. Especially, with a new car a nail in my tire and mileage under 1000. I appreciate Especially, with a new car a nail in my tire and mileage under 1000. I appreciate More