Lexus of Cerritos - Service Center

Took longer than expected. Too 2 hours more than I was told to be done Too 2 hours more than I was told to be done More

My service representative was Richard Neilson, who answered many questions with patience, professionalism, and verifications. He was the only service rep. who I felt was very transparent, honest and answered many questions with patience, professionalism, and verifications. He was the only service rep. who I felt was very transparent, honest and made me feel important. More

All persons treated well and prompt in their job, completing their worldly on time. I’d recommend to all. completing their worldly on time. I’d recommend to all. More

The service rep professional staff Pete Phavannak was just that - very professional, courteous, knowledgeable, and up front in helping me with servicing my vehicle. just that - very professional, courteous, knowledgeable, and up front in helping me with servicing my vehicle. More

Rosel Leo Samala Service Advisor went above and beyond. I was nervous because I did not know what was wrong. He made sure I was comfortable and explained everything with great knowledge. I was nervous because I did not know what was wrong. He made sure I was comfortable and explained everything with great knowledge. More

Friendly, prompt and professional advice and help to have my car in top condition. Happy and satisfied. Best, my car in top condition. Happy and satisfied. Best, More

Great service our advisor explained all our ex need it at this time. Was nice answering all my questions this time. Was nice answering all my questions More

Nice, friendly, efficient. They even got me fun rental car on a very busy day They even got me fun rental car on a very busy day More

Thank you for my visit there, I was in and out, one of the first persons there, I had my cup of coffee watch my show the Price is Right, walked the grounds outside, they called me on my phone and said you the first persons there, I had my cup of coffee watch my show the Price is Right, walked the grounds outside, they called me on my phone and said your car is ready, thank you for the excellent customer service I was given 🤗 More