Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Cerritos - Service Center

Cerritos, CA

4.8
889 Reviews

889 Reviews of Lexus of Cerritos - Service Center

Sort by
May 25, 2023

The location to me. Although the wait to be seen was about 30 minutes, but the overall service I received after my service agent saw me was excellent. Tony provided v More

by tengar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 29, 2023 -

Lexus of Cerritos responded

Hi Tengar, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

I like the attention they have with people. Most of them always have a smile for us. More

by g_maythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 29, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 22, 2023

Great customer service. Joshua kept me updated, even if to just tell me that they were running a little behind. All staff I came across was friendly. More

by mcpelayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 26, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 20, 2023

Dorothy is the best explains everything well. Makes you feel comfortable. Good job doing a good job More

by Chacky57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N!a
Report | Print
May 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Drive safe, and we'll see you on the road.

May 18, 2023

I was able to get in at the last minite and appreciate that. Nice waiting area as well. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
May 22, 2023 -

Lexus of Cerritos responded

Hi Kris, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Quick, professional, and great communication skills by my service advisor, Joseph Avila. Service department is always busy but always delivers great service. More

by Jamesmonserrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
May 22, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

2 thumbs up for Eric, car came out clean. Coffee and snacks corner is also a hit! More

by WilliePapilla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 19, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Brought car in for squeaking breaks and service. Christine my service advisor was very helpful and friendly. No pressure to commit to more than I needed. Thanks! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINE ROMERO
Report | Print
May 19, 2023 -

Lexus of Cerritos responded

Hi Randy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2023

Took my car in for service, oil change, tire rotation and a multi point inspection. The appointment was set for 10:00 am and everything went extremely well with all of the attendants being very courteous and More

by Bebelori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Moffat
Report | Print
May 18, 2023 -

Lexus of Cerritos responded

Hi Bebelori, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Alex was my service advisor and he was very accurate and friendly to answered my questions and request. Great service from Cerritos Lexus dealer. More

by npng4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 17, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

1
...
34
35
36
...
89