Lexus of Cerritos - Service Center

Service is always good Alex explained everything I needed to know what they where going to do on my car. to know what they where going to do on my car. More

Rosel Leo Samala was very friendly, He was great to help me with the service on my vehicle. Very friendly kept me posted as to how long we had to wait. He was professional, knowledgeable about his job. me with the service on my vehicle. Very friendly kept me posted as to how long we had to wait. He was professional, knowledgeable about his job. He is a great employee, I will always work with him. This is a reflection on your company, and the extent of your service. More

They have taken care of my Lexus since the 1st day I purchased the car and have done a great job. purchased the car and have done a great job. More

The service was exceptional everyone was very friendly. I felt valued as a customer and it looked like the representatives wanted to be there. I felt valued as a customer and it looked like the representatives wanted to be there. More

Excellent service. As a positive feedback it would enhance the rating if customers don’t have to wait too long before the service advisor shows up at the vehicle As a positive feedback it would enhance the rating if customers don’t have to wait too long before the service advisor shows up at the vehicle More

Richard Neilson in service dept was efficient and knowledgeable. He kept me informed of my cars status and was very helpful. Kudos to Richard. knowledgeable. He kept me informed of my cars status and was very helpful. Kudos to Richard. More

I was surprisingly great full at the attention to detail this dealership placed on my vehicle on my service day. this dealership placed on my vehicle on my service day. More

Alex Cruz and and Director Jeff Chung took an annoying and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another serv and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another service advisor dropped the ball on a couple of those things. I have leased several vehicles from other dealers and always get them serviced at this dealer because I've found the customer service to be great. More

Christine was great in helping in getting my car issues addressed. She always kept me updated on the progress of the car, great service Betty addressed. She always kept me updated on the progress of the car, great service Betty More