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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
889 Reviews

889 Reviews of Lexus of Cerritos - Service Center

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May 12, 2023

The service team is always friendly and eager to help. Appointment setting is easy and convenient. More

by D.Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
May 15, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

I’m very happy with the service they provided for me … I definitely recommend this place More

by Deysifrancoarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 16, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

May 12, 2023

Very helpful and detailed on what was needed. Did his best to get my car in and out , commutative More

by Jtrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 16, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Eric my service advisor was excellent very patient and helpful also all of your employees have great attitude the waiting room is excellent and comfortable thank you Cerritos for your great customer servi More

by angelaroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
May 15, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Great service and attention to detail. She was very helpful and courteous! She called us back asap More

by Yeyagu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 09, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Thank you so much for your feedback! We hope you have a great day!

May 06, 2023

i bought this car here and have gone any place for service except lexus of cerritos More

by john-leeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rosel rosel took good care of me. very professional
May 09, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 05, 2023

The personal and general are very professional and helpful by answering any question regarding the car appointment and helping even if I made appointment on short notes, they make happen, for sure I w More

by Lucero7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 09, 2023 -

Lexus of Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Cameron not only provided excellent service but he also educated me during my car service experience. He was nice, friendly and made sure I was taken care of during my wait. He will now be my #1 service re More

by Keila0088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 07, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

May 01, 2023

I was disappointed with my first car maintenance service (5k miles) It took 3 hours to wait and I was promised a car wash, but was delivered unwashed. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda and Pete
May 04, 2023 -

Lexus of Cerritos responded

Hi, thank you, Stacy, for reaching out to us. Your opinion plays an integral part in our customer service. Please call our General Manager at (562) 263-7857 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 30, 2023

I have been using Lexus of Cerritos for many years. The service is always good and the facility is clean and a pleasant place to wait. Alex Cruz was my advisor this time and he was great! More

by jsbhitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
May 04, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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