Lexus of Cerritos - Service Center

My service advisor Dorothy was informative and took care of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. More

I purchased several Lexus and by far Lexus of Cerritos is one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service More

I have been coming to Lexus of Cerritos for many years. My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recomm My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recommend Alex for his great service! More

Leased my car, bought out my lease, and continue to go to Lexus Cerritos for service. I’ve always been very pleased with the customer care received. Lexus Cerritos for service. I’ve always been very pleased with the customer care received. More

My service appt was schedule for next day Service. Especially, with a new car a nail in my tire and mileage under 1000. I appreciate Especially, with a new car a nail in my tire and mileage under 1000. I appreciate More

Great customer service. Josh Flores was extremely helpful and informative. He kept me abreast of the status of my vehicle and ensure I understood all of the recommended serv Josh Flores was extremely helpful and informative. He kept me abreast of the status of my vehicle and ensure I understood all of the recommended services my vehicle required. More

Very professional service and excellent work, will comeback again for my next service job. Keeps the nice work, Lexus of Cerritos! comeback again for my next service job. Keeps the nice work, Lexus of Cerritos! More

Easy to get time for service, but they do not give rental even though I have it in the contract even though I have it in the contract More

The advisor was very customer friendly and professional. The dealership was physically very clean. The wait time was less than promised. The dealership was physically very clean. The wait time was less than promised. More

Great service just the wait is extremely long. . Three hours for oil change and fill fluids. . Three hours for oil change and fill fluids. More